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Sound bugs / issues with export Premiere Pro
Morning all,
I’m currently trying to export a short corporate video from PR CC.
I’m experiencing issues with the sound once the file has exported. In the timeline the audio/visual
playback is fine, with no glitches or stutters. Once the file is exported I’m getting a very short glitching sound on some of the audio, a scratchy sort of sound (a bit like when a CD skips. The sound is in a very specific part of the video, I don’t think the audio/visual files are corrupt because the playback is normal in the raw files.I’ve tried exporting in different formats such as mp4, mov, wmv and it still appears. I’ve tried reconnecting the media.
We’re all connected to a 28TB Dynamic Drive Pool, so I’ve tried exporting locally, as well as exporting from another machine to the DDP and locally. Still the same thing happens. Could it be an issue with the project file itself?
Any advice/suggestions would be great,
Thanks
Rob
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6 Replies
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I would suggest that you output a “master” file in an uncompressed format, and then encode your delivery formats using Adobe Media Encoder. I use the Quicktime Animation codec at full resolution, no alpha, then that goes to AME.
I haven’t run across your problem, but I also haven’t directly output compressed formats from PPro either. It’s worth a try. You might want to try outputting just the problem section as described above – that will give you a quicker answer than outputting the whole project.
Joe Bourke
Owner/Creative Director
Bourke Media
http://www.bourkemedia.com -
Thank you very much for the suggestion, I’ll give it go this afternoon and see if it works 🙂
Many Thanks,
Rob
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I remember hearing that years ago when I used a DPS perception interface and I accidently used 30 frames per second instead of 29.97 frames per second. It sounded like a speaker with grains of beach sand dancing around. A gritty sound that was subtle.
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Robert,
Sounds familiar. Can you please file a bug report? https://adobe.ly/ReportBugThanks,
KevinKevin Monahan
Online/Social Customer Success Lead DVA
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
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It stopped doing it for a while and it’s now started doing it again, I’ll definitely contact Adobe and ask them about it. I’ve been through it with my senior editor and he can’t place his finger on it either. With a little luck it’s a bug that Adobe can fix relatively easily.
Many Thanks
Rob
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I had this problem and it made me nutz! By the process of elimination I discovered that the issues was a voiceover track that had been recorded at 441.kbps. Check your audio files! If one or more are recorded at 44.1 then either transcode it before you put it in your sequence or do the following after picture is locked (your audio will no longer be editable):
1. export either a .wav or .aif file of the entire sequence of your audio at 48k 16-bit stereo or whatever your sequence settings say.
2. import that .aif or .wav file and lay it on a new, clean, unused audio track
3. turn off all your other audio tracks
4. check for A/V sync
4. export media.
Good luck!
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