• VEGAS Pro

  Sony Support

  Posted by Kevin Skow on March 7, 2012 at 4:45 pm

  Hi everyone-

  I recently posted in this forum about a problem I was having with some transition effects in Sony Vegas Pro 11 (thread can be found here: https://forums.creativecow.net/thread/24/944197), and I contacted Sony support via email on Feb 14 about the problem/bug. It’s closing in on a month now and I haven’t heard anything from Sony about the problem and may question is still listed as “New” on the Sony Support page.

  I realize that since I don’t have a paid support plan that my question likely got pushed to the bottom of a very long list, but you would think that they would have at least acknowledged that they are looking into the problem by now. Does anyone know how long it has taken for their questions to get resolved or of a way I could get my question some attention from Sony?

  Thanks
  Kevin

  Kevin Skow replied 14 years, 4 months ago 1 Member · 0 Replies
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