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Activity Forums Adobe Premiere Pro Sony EX1 audio bug segments missing. Audio jumps ahead and shows half length in timeline.

  • Sony EX1 audio bug segments missing. Audio jumps ahead and shows half length in timeline.

    Posted by Nick Brown on November 2, 2012 at 3:21 pm

    Thankfully Adobe fixed the EX1 clip video tearing with 6.0.3 but I think I found another serious bug with the audio.

    Adobe PP CS6.0.3
    Win7
    Sony PMW-EX1 video
    1080i 29.97
    Clip Length 3:50 min
    Stored 2x2GB USB3 RAID 0
    ASUS P5E Deluxe, Intel 9450 Quad 2.66 Ghz, 8GB RAM
    nvidia GeForce GTX560 Ti Mercury Engine active
    Matrox MX02 7.0.2

    I have a clip that once played the video and audio in PPro CS6.0.3 but now the audio is a problem. It plays clearly but about every 3 sec. the audio jumps ahead. In the timeline, the waves stops about half way through the clip.

    The same clip plays perfectly in VLC Player.

    I uninstalled and reinstall Matrox software, it did not help.

    I deleted the troubled file and brought in the same file from my RAID 10 archive, same problem.

    I opened PP holding the Alt and Shift keys to clear the preferences, no change.

    Created a new project with only the troubled clip in it, still jacked-up.

    I used C-Cleaner and deleted the temp files, scanned for a virus, danced in circles clockwise and counterclockwise while pulling out my hair. I’ll try uninstalling the nvidia driver and using an older version.

    Could this be a Adobe Premiere Pro CS 6.0.3 bug?

    Now I must once again try using a laptop with CS6.0.3 or crawl back to CS5.5 and rebuild this project that’s due in a week because CS6, CS6.0.2 and CS6.0.3 do not work with Sony EX1 clips.

    I have reported this bug to Adobe and will call tech support. The previous Adobe EX1 video tearing bug was fixed after 6 months. How long will this bug fix take?

    Nick Brown replied 13 years, 6 months ago 1 Member · 1 Reply
  • 1 Reply
  • Nick Brown

    November 2, 2012 at 8:02 pm

    I clean installed the NVIDIA 295 drivers and it did not help.

    Working Solution
    Using the same project file on the same SDHC card and the same media on the same RAID, I transferred the project to a HP Elitebook 8450P. It has a i7, 8GB RAM, USB 3.0, Quadro NVS 5100M GPU. The same problem clip now works flawlessly on this system.

    So what is causing the problem?
    The Intel 9450 CPU?
    Asus P5E Deluxe?
    NVIDIA 560 Ti?
    USB 3.0 card?
    I use default settings on all hardware and software.

    Is there a way to test the BIOS settings and what should I look for?

    Like the video tearing problem that after six month went away in 6.0.3, this bug might be fixed in an update but when?

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