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  • Sonnet Raid D800 – have I set this right?

    Posted by Peter Dunphy on August 4, 2009 at 1:59 pm

    Hi guys – Jeremy in particular if you would be kind enough to read this please as I think you also own a Sonnet D800?

    I’m a little concerned I maybe somehow haven’t set up my Sonnet D800 properly as I’m experiencing a slight ‘hang’ in FCP6.

    In the instruction booklet it states: “some applications may benefit from modification of the controller’s NVRAM settings that tune the controller for a specific performance range.”

    When I wrote to Sonnet requesting configuration details for my particular setup to get best performance they replied:

    “Peter, Sonnet normally ships the D800 (when configured with drives) as a RAID 5. We use the default settings as outlined in the instructions in the attached PDF. We do not have any special settings for using the D800 in a particular environment or purpose. Once you have your drives installed, please see the attached instructions on how to build a RAID 5 on the D800.”

    I’m getting the little ‘timer’ circle popping up ‘hanging’ during scrubbing (fastforwarding or fastrewinding) of material in the viewer of FCP6.

    I’ve made my playback ‘low’ quality and unticked ‘scrub high quality’, turned filevault off, trashed prefs, but am still getting the hanging every 10 mins approx (each ‘hang lasts about 5 secs’ but can be pretty irritating).

    Just as the hang occurs I can hear my Raid whirring louder than usual, as if getting a key turned in its ignition.

    I have included my RAID properties below – is there a way I can scan/test the Raid to ensure I’m getting maximum speed out of it? I see lots of little ‘fine tuning’ options but am scared to touch them in case they screw up all my hours of captured video!

    Raid Type: RAID5
    Capacity 5.46TB
    Members: 7
    Partitions: 1
    Mirrors: None
    Interleave: 128KB
    Sector Size:512 bytes

    Drives: 8
    Faulted: 0
    Raid Groups: 1
    Hot Spares: 1

    Features:
    Speed Read – Always
    Rebuild Priority – Same

    Prefetch: 0
    Auto Rebuild: Yes

    In my ATTO Configuration Tool for the Sonnet D800 it states under NVRAM:

    Heartbeat: Enabled
    NCQ: Enabled
    Device Wait Time: 3
    Device Wait Count: 1
    Spinup Delay: 0

    I’m using a:

    2 x 2.66 GHz Quad-Core Intel Xeon
    8 GB 1066 MHz DDR3 ATI Radeon HD 4870
    Mac OXX (10.5.7)

    Any thoughts would be really appreciated.

    All the best

    Peter

    Jeremy Garchow replied 16 years, 8 months ago 6 Members · 53 Replies
  • 53 Replies
  • Ken Jones

    August 4, 2009 at 3:26 pm

    Did you tell Sonnet tech support the behavior the drive is exhibiting?
    Perhaps one of the drives in the RAID is failing?

  • Peter Dunphy

    August 4, 2009 at 3:30 pm

    Have emailed Sonnet Tech will all my info and waiting on reply – will repost with my findings and hopefully it will be of use to anyone else reading this thread.

    It’s a brand new D800 enclosure and new hard drives also – so would hope that they’re not failing, but you never know!

    Thanks for your feedback Ken :o)

  • Jeremy Garchow

    August 4, 2009 at 3:37 pm

    Thanks for that info. Did you rebuild this raid or did you just plug it in?

    It says you have 7 members in your setup. It should have 8, unless you have some sort of other configuration.

    To get a speed test download the free AJA System Test and run it on the volume with “1920×1080 10-bit”
    selected and choose a file size of at least 8.0GB. No need for a Kona card to run this software.

    Also, what PCI slot is the SAS card in and do you have any other PCI cards in the machine?

    Shouldn’t have to touch the NVRAM.

    Jeremy

  • Peter Dunphy

    August 4, 2009 at 3:56 pm

    Hi Jeremy

    Gulp *nearly faints* I had one of the drives designated as a ‘hot spare’ as backup should something go wrong with a drive (automatic rebuild on the hot spare).

    Aja Test: Disk Read/Write

    Volume: Sonnet D800 Raid 5

    Video Frame Size:

    1920×1080 10-bit RGB

    File Size:
    8.0 GB

    Disable file system cache – ticked ‘yes’

    Sonnet D800 Raid 5.DiskWhackTest – 8192.0 MB

    Write: 489.0 MB/s
    Read: 553.0 MB/s

    * nearly faints again *

    Okay from those low(?) write and read speeds I guess I’m going to need to amend my current Raid Group of 7 drives to include the 8th. What would be the ‘safest’ way of doing this? I have hours and hours of video captured and trimmed onto the Sonnet as it stands – I understand that there’s a chance I could lose data by modifying the Raid – but do you think it’s possible that I could successfully modify the Raid to include all 8 drives without any data being damaged?

    * faints*

    I have a ATI Radeon HD 4870 in Slot-1

    and the ATTO ExpressSAS R380 card in Slot-3

    * feels pains in heart *

    I just plugged in this Raid by the way – it is brand new.

    Any advice you can offer would be dearly appreciated Jeremy!

    peter

  • Jeremy Garchow

    August 4, 2009 at 4:04 pm

    You call 489MB.sec low? Dude, that’s flying. At least it’s running fast.

    There’s no need for a hot spare (in my opinion) unless you want it. This means that the capacity of one of those seven drives is recording the parity data in your raid 5, and you have a hot spare that is sitting idle. That means you can afford to lose 2 drives, but really I think you’d be safe with running just RAID5 with all 8 drives, which means that you will get the capacity of 7 drives. Right now, you are getting the capacity of 5. This means you will only be able to lose one drive in the array. Once you lose that drive and don’t rebuild the array with a new one, you will essentially be running RAID0. If you then lose a second drive, the raid goes down. Unless you are in very very hot and inclement conditions, I think you can spare to lose one drive. If it does go down, just do your very best to get a new drive from Sonnet and rebuild as soon as you get it replaced.

    [peter dunphy] “but do you think it’s possible that I could successfully modify the Raid to include all 8 drives without any data being damaged? “

    No, you would need to move the media to another temporary drive and then restripe and rebuild the array from scratch, then move the media back on to the raid.

    I’d also try moving the card to slot 4.

    Jeremy

  • Peter Dunphy

    August 4, 2009 at 4:13 pm

    Hi Jeremy

    Thanks so much for replying so quickly – that’s terrific advice.

    Do you think running Raid 5 with 8 drives might make things run even quicker, in addition to the extra capacity?

    I’ll proceed as I was with logging and trimming all of my clips. Then once I have all the clips trimmed, prior to starting to edit using the timeline etc I’ll move the Media to temporary storage while I move the PCI card and restripe and rebuild the array from scratch.

    You’re a great help.

  • Jeremy Garchow

    August 4, 2009 at 4:23 pm

    [peter dunphy] “Do you think running Raid 5 with 8 drives might make things run even quicker, in addition to the extra capacity? “

    Theoretically, yes. You will get a bit faster speeds, and as the raid fills up, your speeds will stay higher.

    [peter dunphy] “You’re a great help.”

    No worries, just make sure to read the Sonnet manual and make sure you have the proper ATTO drivers and firmware that are available from Sonnet’s website. Make sure to setup email and audible alarms in the ATTO config so that you will get notified if a drive goes down.

    Make sure to leave some time for the RAID5 to build once you start the process. It can take hours.

    Jeremy

  • Peter Dunphy

    August 4, 2009 at 4:27 pm

    Hi Jeremy

    Will do!

    Just now buying an additional 1TB internal drive for a bay in my MacPro to assist me with temporary storage of my captured media.

    Happy days! Thanks again!

    Peter

  • Jeremy Garchow

    August 4, 2009 at 4:34 pm

    No worries. Also, stop fainting and having heart attacks! You’ll be all good.

    Make sure to write back after you made some progress.

    Jeremy

  • Ken Jones

    August 4, 2009 at 4:49 pm

    [peter dunphy] “It’s a brand new D800 enclosure and new hard drives also – so would hope that they’re not failing, but you never know! “

    I have only had a few drives fail over the years. It seems like they either fail when they are brand new or once they have a lot of miles on them. The last drive I had fail was a only a couple of weeks old.

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