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Activity Forums Adobe After Effects Snow Leopard + Adobe = incompatible with XDCAM EX footage

  • Snow Leopard + Adobe = incompatible with XDCAM EX footage

    Posted by Nicholas Shera on September 4, 2009 at 10:23 am

    I installed Snow Leopard the other day and have only now discovered, much to my irritation, that whenever I try to import progressive XDCAM EX footage into either Adobe After Effects or Premiere Pro, both programs freeze and I have to force quit them. Strangely, for projects that already contain such footage (since I created them several weeks ago before installing Snow Leopard), there is no issue playing them back in After Effects or Premiere. Also, there is *no issue* importing interlaced XDCAM EX footage. Go figure!

    I am considering downgrading back to Leopard to resolve this issue. I do not want to do a “clean install” of Snow Leopard if I can help it.

    Has anyone else had this problem?

    Nicholas Shera replied 16 years, 8 months ago 2 Members · 4 Replies
  • 4 Replies
  • Todd Kopriva

    September 4, 2009 at 2:57 pm

    Please file a bug report when you run into problems like this. That’s the only way to be sure that Adobe knows about the problem.

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    Todd Kopriva, Adobe Systems Incorporated
    putting the ‘T’ back in ‘RTFM’ : After Effects Help on the Web
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    If a page of After Effects Help answers your question, please consider rating it. If you have a tip, technique, or link to share—or if there is something that you’d like to see added or improved—please leave a comment.

  • Nicholas Shera

    September 5, 2009 at 1:04 am

    Well initially I was going to wait a month or so before upgrading to Snow Leopard. Then I heard that Adobe said that all its products work fine on Snow Leopard. That’s the last time I trust anything from Adobe!!! I fear that a clean install will be required, however I won’t know whether a clean install of SL will do the trick or not, or whether I shouldn’t risk it and just do a clean install of Leopard.

  • Todd Kopriva

    September 5, 2009 at 1:09 am

    > That’s the last time I trust anything from Adobe!!!

    Then I guess there’s no point in me pointing to this page as a suggestion.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    putting the ‘T’ back in ‘RTFM’ : After Effects Help on the Web
    ———————————————————————————————————

  • Nicholas Shera

    September 5, 2009 at 1:12 am

    Within the last 12 hours or so, Adobe have posted a huge update (about 690 MB) which covers just about everything in their Creative Suite. I’m going to download these updates, but I won’t hold my breath waiting for it to fix my particular issue.

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