Sidecar files

[Matt Babcock]

Well it’s good to know that I at least got that part working correctly. I worked out a script to take an excel file and parse each row into an xml file so I can ingest our legacy data.

I do have User 58 already created so that shouldn’t be the issue. Any other ideas?

[Dougal Matthews]

have you got look for metadata in xml files turned on in your import preferences
see image below

Improvise Adapt and Overcome

[Matt Babcock]

Yup that is already turned on.

[Matt Babcock]

My xml files have been validated on another installation of CatDV so I do know it has something to do with this particular installation. Hopefully that helps someone come up with an idea.

[Dougal Matthews]

hi Matt

have you got the other import options like import non media files and recursively search sub directories etc turned on as in my screenshot in the previous post ?

cheers dougal

Improvise Adapt and Overcome

[Matt Babcock]

Hi Dougal,

I do have everything in your screen shot selected including the import all types of documents and recursively search options.

[Matt Babcock]

This week I tried setting up a watch folder to put both the xml and the video file and it imported them as separate assets but it did at least apply the metadata in the xml file to xml asset just not the video one.

[Dougal Matthews]

hi Matt

for sidecar files to work correctly CatDV expects to import the files at the same time so you need to have

mymov.mov and mymov.xml in a folder together BEFORE you can import them

you cant bring in the sidecar xml at a later date and expect catdv to populate metadata from it to an existing media asset the worker behaves i nthe same way the xml needs to be present with the media file and have the same file name before import

if this is still not working for you please can you raise a support ticket with support@squarebox.com so we can look in to this for you further

if you could summarize the steps you take with screenshots of the steps any error messages and send this to us along with the catdv logs we will take a look and see if we can help you get this working

to export logs see https://www.squarebox.com/exporting-logs-to-support/

thank you Dougal

Improvise Adapt and Overcome

[John Heagy]

[Dougal Matthews] “for sidecar files to work correctly CatDV expects to import the files at the same time so you need to have “

The common way of dealing with files arriving at different times into a watch folder is a setting that watches for two matching file named files before an action is triggered. This is a feature I would welcome.

John

[Dougal Matthews]

hi John

i’ll put this forward as a feature request for consideration for inclusion in future builds

thank you dougal

Improvise Adapt and Overcome