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Forums Letters to the COW Team Settings and Account Profile Edit links are broken

  • Settings and Account Profile Edit links are broken

  • Tom Brooks

    June 27, 2011 at 8:38 pm

    Broken links. Can’t get to Settings or Edit Account Profile from my account page.
    Tom Brooks

  • Abraham Chaffin

    June 27, 2011 at 8:52 pm

    Hello Tom,

    What browser and OS are you using? Is this the URL that is causing you issues?
    https://secure.creativecow.net/account/edit

    Thanks,

    Abraham

  • Tom Brooks

    June 27, 2011 at 9:27 pm

    Yes, that’s the link. I get this:
    Safari can’t open the page “https://secure.creativecow.net/account/edit” because Safari can’t establish a secure connection to the server “secure.creativecow.net”.

    Safari 5.0.5
    OSX 10.6.8

  • Abraham Chaffin

    June 27, 2011 at 10:04 pm

    Hello Tom,

    Over the weekend our SSL server was experiencing some drive malfunctions. We are in the middle of transferring our SSL certificate to a different server so we can rebuild the old SSL server.

    This transition can cause these issues as DNS addresses are cached by your ISP or your local machine and can’t be transitioned instantaneously.

    We apologize for the inconvenience.

    In the meantime we’ll setup a http version so you can use http instead of https. Please try back in an hour or two.

    Abraham

  • Tom Brooks

    June 27, 2011 at 10:35 pm

    No problem. Cheers.

  • Abraham Chaffin

    June 27, 2011 at 10:48 pm

    Hello Tom,

    For the time being you should be able to use this link now:
    https://secure.creativecow.net/account/edit

    Thanks,

    Abraham

  • Abraham Chaffin

    June 30, 2011 at 12:02 am

    This issue has been resolved now. Thank you for your patience.

    Abraham

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