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Separate Speakers in Audio Waveform
We’re working on a project using hundreds of prerecorded phone calls in separate audio files. Each call has two people: a customer and a customer service rep (CSR). We need to eliminate the CSR’s voice so we have only the caller’s voice in the audio waveform. These are mono audio files with no L/R channel separation, and the CSR will change in each file.
Couple questions:
Is there a way to isolate the voice of one speaker and eliminate that from the waveform? I know this can done with noise reduction, but not sure if can go so far as to identify vocal differences or how to go about that.
Other than manually marking in/outs of the CSR and dropping volume to zero or cutting out, any ideas of a better way to handle this?
Any ideas or leads for other software solutions is most appreciated.
Thanks,
– Eric Klassen