Satamax not firing up.

Storage & Archiving

Satamax not firing up.

Posted by Matt Kerstein on January 30, 2013 at 10:46 pm

I know this is a SAN forum but I was hoping this question would reach the right eyes. I have a old 5 bay SATAMAX box from Promax and it will not turn on. But when I replace 5 other drives into the slots it fires up fine. Would a dead slice disable even a power up?

Aloha & Mahalo from Maui

Steven Kessler replied 13 years, 2 months ago 5 Members · 6 Replies
6 Replies

Bob Zelin
January 31, 2013 at 2:52 am

I bet Nate from ProMax would be happy to answer your question –

Bob Zelin
Nathaniel Cooper
January 31, 2013 at 5:23 am

Hey Matt,

I’ll check with my tech guys on this first thing in the AM. Please note, you can always open a support ticket fast and easy by emailing support@promax.com.

Can you shoot me over your contact info so I have that on hand.

Best,

Nate Cooper
ProMAX
nate.cooper@promax.com
David Roth weiss
January 31, 2013 at 9:56 pm

Matt,

Is your SataMAX formatted for Mac? If so, do you own Disk Warrior?

David Roth Weiss
ProMax Systems
Burbank
DRW@ProMax.com

Sales | Integration | Support

David is a Creative COW contributing editor and a forum host of the Apple Final Cut Pro forum.
Matt Kerstein
January 31, 2013 at 11:23 pm

Yes.. It’s Mac and I use Disk Warrior to repair permissions on my boot drive.

Aloha & Mahalo from Maui
David Roth weiss
February 1, 2013 at 4:40 am

Disk Warrior does a whole lot more than fixing permissions, run it on the SataMAX, it will probably repair your header information and get your drive back running properly.

David Roth Weiss
ProMax Systems
Burbank
DRW@ProMax.com

Sales | Integration | Support

David is a Creative COW contributing editor and a forum host of the Apple Final Cut Pro forum.
Steven Kessler
February 22, 2013 at 5:57 pm

Hello you lucky devil living in my dream climate! First off; are your drives integrated in their own canisters? If so, the slot connection is most likely being compromised by a faulty connection somewhere in the interface conversion. If your canisters are open-ended on the back, then it appears that either one or more of your drives are toast. With five different drives where your enclosure does fire up, swap out drives one by one until you find the culprit(s).
Of course you could kiss your problems good-bye, just by replacing your old array with a new “Mass Mountain” San array. We blow away all the big guys on price, performance, and service!

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