-
sapphire multiple copies
I am getting the “multiple copies” warning when I open CS4 – but I only have one copy running. No duplicates can be found on my machine. Any ideas why it keeps thinking I have more copies installed when I don’t?
-
2 Replies
-
I have the same problem, I wanted to try this plug in out so I installed it but as soon as I start up After Effects CS3 it starts giving me messages that there’s a double of (this and this) plugin and it says that in order to have AE work properly I will have to delete the older one. however I never installed this plug in before so there can’t be a double and I checked as well there isn’t one either. The only other plug in I have is Twitch which shouldn’t clash with this one to begin with. I ended up uninstalling the plug in cause I got sick and tired of clicking on OK for 30 screens before starting AEF. I would like an answer to this as well =<
-
Try uninstalling Sapphire:
On Windows: go to Start->Control Panel->Add or Remove Programs. Find ‘GenArts Sapphire Plug-ins’ in the list, and press the Change/Remove button.
On Mac: go to the /Applications/GenArtsSapphireAE folder and double click on Uninstall Sapphire.
Then do a search of your hard drive for any additional files with “genarts” or “sapphire” in them and delete these.
You should then re-install the software and things should run ok
Reply to this Discussion! Login or Sign Up