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Activity Forums Adobe Encore DVD Runtime error PLEASE HELP!!

  • Runtime error PLEASE HELP!!

    Posted by Daryl Booth on August 27, 2008 at 10:12 am

    Hi All,

    Just installed a Master collection CS3 on my XPHome PC.

    Thus far all working ok, until I try to run Encore.

    It starts to load up then I get a error message “This program has used a runtime error to end in an unusual way” type message.

    I have re-installed the encore element of the collection again and rebooted. Yet again the same error.
    I do not have any usb drives attached as I have read this can cause problems.

    I have sifted through the Adobe forum/support and have not seen my problem there.

    Has anyone else had this issue?

    Have mailed adobe support (2 days ago) still waiting.
    GRR!

    Please help!

    TIA

    salutations from codemonkey

    Daryl Booth replied 17 years, 8 months ago 2 Members · 3 Replies
  • 3 Replies
  • Jeff Bellune

    August 27, 2008 at 11:44 am

    Only 2 ideas here. One, do you have the Google toolbar installed? Uninstall it. Two, are you running as an administrator? Do so.

    -Jeff

    The Focal Easy Guide to Adobe Encore DVD 2.0

  • Daryl Booth

    August 27, 2008 at 12:13 pm

    Hi Jeff,

    Thanks for your reply. I do not have google bar installed, I read that could be a problem but since I don`t use google bar I discounted it.

    I will try running as administrator and check back.

    Thanks

    salutations from codemonkey

  • Daryl Booth

    August 28, 2008 at 8:15 am

    Nope, tried running as admin.. even uninstalled magic disc.

    Same damn error. Just have to sit it out till adobe get back to me..

    🙁

    salutations from codemonkey

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