-
RT High Quality Greyed out – Variation on a theme
Brand new mac pro, 10gig of ram, connected to a cal digit raid over 10gbe, 300ish MB/s connection to the drive.
I can’t play Pro res HQ 1920 x 1080 25p at high RT quality – the high quality setting is greyed out.
So I have searched the forum, found other people with the same problem, tried a few suggested solutions (ie reseat ram, ensure its matched pairs etc etc).
HOWEVER, after a bit of testing, it seems that this problem is somehow tied to my mobile home drive / profile. Logging in as local admin for this computer the problem doesn’t exist.
I have tried trashing my preferences – even searching through my local user library for “final” and deleting anything final cut related.
My theory is perhaps at some point I have used final cut on a machine not up to the task, and somehow some specs or data on that machine is stored in my profile, and Final Cut is using incorrect information to decided whether or not it can handle RT playback or not.
Any ideas? I would really not like to have to rebuild my user profile – especially if there is a risk this could happen again…
-
8 Replies
-
Now it appears not to be working on any accounts.
Normal Pro Res is fine, Pro Res HQ High is greyed out. It’s possible I may have inadvertantly set a sequence to pro res (not hq) under the admin account and been fooled into thinking HQ was working.
-
Last time this happened it was RAM related. 10 Gigs is an odd even number. how do you get 10 gigs (i.e. what risers)?
Jeremy
-
Ahh ha!
I had 4 2gig DIMMS in the upper riser and 2 1 gig DIMMS in the bottom riser.
I removed both 1 gig DIMMS – High on Prores HQ is back!
So it would seem Final Cut really prefers matching DIMMS in all slots? Or perhaps there is a problem with these 1 gig DIMMS in particular.
Any theories? It seems strange that this would only effect Final Cut and nothing else…
-
As Jeremy points FC is a bit special when talking about how to set the RAM.
However I have the RAM to please FC and I have the same issue than you.
Now and them the RT options disappear. Then they come back without changing nothing.
Rafael -
Yep, it’s FCP probably in combo with the MacPro:
https://support.apple.com/kb/TS1957?viewlocale=en_US
-
Back again.
It just happens to me that I have grayed the RT options.
I have my sequence set with Sheer. No RT in FC.
With Animation happens the same.
But you where using an Apple codec.
rafael -
Just a quick question regarding this issue. Do you actually see medium quality on output when high is greyed out?
-
It is not full quality. Are you seeing this problem?
Reply to this Discussion! Login or Sign Up