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  • Restoring accidentally deleted .mts and .wav files

    Posted by Chris Walker on June 10, 2012 at 9:47 pm

    I got that sinking feeling when, in preparation for doing a backup, I realized I had just put the wrong folder, of files not backed up, in the trash, and then emptied the trash! I used software called stellar phoenix to attempt to restore, and a bunch of .mts files were recovered, but they are broken into pieces only 21 mb in size or smaller. I converted some to .mov files with Toast, and then on an fcp x timeline I placed files that seemed to be consecutive based on the file name and the content, and discovered to my dismay that there were short missing gaps between the files! Also, .wav files of audio I had recorded separately were not recovered at all. Now I have a pro seeing what he can do. Has anyone had this problem before, and been able to recover complete .mts files, or at least pieces of files that could be put together with nothing missing?
    I did not use all of the scanning options stellar phoenix offered; only the one for finding deleted files. And the files had resided on a separate drive, and I did not write any files after I did the accidental delete. So I have hopes that at least most of these files can be recovered. But if not, it will be a disaster; I’ll have to tell several wedding clients that there is no video of their wedding.

    Chris Walker replied 13 years, 8 months ago 3 Members · 9 Replies
  • 9 Replies
  • Tony Sarafoski

    June 11, 2012 at 1:28 am

    Are you saying you never made a backup copy of these files on another drive before any editing took place? Rule #1 BACKUP..!

    Anyway not sure this will help. You need to make sure your no longer using that drive, the best option would be to shut that computer down, connect it to another Mac (using FW800), then try using a recovery app like DATA RESCUE 3 or something similar. No guarantee it will work, but I’m guessing you don’t have a lot of options at this stage.

  • Chris Walker

    June 11, 2012 at 5:17 am

    No editing had taken place and I was getting ready to back up. Somehow I got the wrong folder in the trash. From now on, no trashing of anything until I have 2 copies of my files, in 2 different places. But anyway, it will suck big time if I can’t restore these and any advice is greatly appreciated.

  • Rom Ozeri

    September 4, 2012 at 1:10 am

    hi
    the exact same thing happened to me (even with the angry wedding clients)
    did you find any solution?

  • Tony Sarafoski

    September 4, 2012 at 1:16 am

    DATA Rescue 3 is really your only option.. Unless someone else knows otherwise?

  • Rom Ozeri

    September 4, 2012 at 1:18 am

    wow fast respond…
    so you’re saying i’m just waisting my time with stellar?
    did DATA Rescue 3 worked vanilla for you?

  • Tony Sarafoski

    September 4, 2012 at 1:19 am

    I accidentally deleted a few files recently and recovered with DR3. Just download a trial and see if it sees the files before you buy it.

  • Rom Ozeri

    September 4, 2012 at 1:21 am

    i’ll try, thanks very much. I had hours of documentary there.. hope they’re not gone forever

  • Tony Sarafoski

    September 4, 2012 at 1:23 am

    Just make sure not to use that drive, and also make sure when you do the recovery, recover on a external HDD.

  • Chris Walker

    September 4, 2012 at 7:05 am

    I used a company called Drive Savers based in California. Cost me a bundle but they were able to recover almost everything. Some footage from a second camera was not recovered but I was able to work around that. Expensive lesson!

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