Resolved Crashed During Job Render!

[Peter Chamberlain]

That doesn’t sound good. Can you let us know, are you on v9? Is auto save turned on? In the Autosave history do you see and listing of the project? In the project list do you see the project?
Peter

[Jason Jones]

Sorry – I was too shook up to be clear: yes, I was on the beta version of Resolve 9 released last week! I’ve uninstalled and returned to v8 for now, but of course, that means dealing with the resurrection of the previous database using Terminal. What a day …

[Jason Jones]

And to be slightly more informative: there was no trace of the project or it’s backup file anywhere on my system. Early 2008 MacPro 3,1 Quad-Core 2 X 2.8GHz, running 10.7.4 with 18GB RAM, NVDIA Quadro 4000 CUDA on 5.0.17, GeForce GTX 470.

Let me know if any additional info would help. For the time being, while I love most of the new features of v9 (I did miss Scene Detection a bit), this was a catastrophic loss, and except for rendering out at intervals through the grading process, I’m not sure what else I could have done.

Good luck with beta V9!!

[Dan Moran]

Scene Detection is still available by right clicking on the clip you want to scene detect.

Also just to mention I’ve been using Resolve 9 for two months and rendered hours of material with no issues so hopefully this will never happen again to anyone!

I also back up my database every night at 1am and keep incrimental backups for 6months to make sure we’re covered so I would try and backup if possilbe!

Hope this helps.

D

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Dan Moran
Colourist
Smoke & Mirrors: London
http://www.danmorancolor.com/blog

[Jason Jones]

Thanks for the reply! So you’ve never hit the Render button and had Resolve just vanish …? I’m hoping this was a one-off glitch, and it’s true, I wasn’t able to reproduce it before I uninstalled V9 to get this job out on V8.

Would you mind going over your database back-up protocol? When you say 1am, that sounds like you’re using something other than TimeMachine, and specifically backing-up Resolve’s database using a third-party app?

Thanks –

J

[Simon Blackledge]

That’s just what time he leaves work normally 😉

[Clark Bierbaum]

I have a Dropbox (Cloud) Account and export a backup of the project at various points during the day. That way, even if the facility burns down I have a version of the project that I could continue working on anywhere in the world. (Need to make sure a copy of the media lives somewhere else as well.) Finished a Hallmark movie recently that I started using this on since the Director and DP were from out of town and getting them back would have been almost impossible. Gives me a sense of security and a place to return to if disaster strikes.

Clark Bierbaum
Colorist, Contractor, Realtor
Charlotte, NC

[Jason Jones]

So how do you specifically isolate Resolve’s database, back it up, and then, if necessary, restore from that database?

Thanks again!

J

[Javier Sanchez]

same issue here, i make some render queue to send all the renders together and as soon as i click render resolve 9b2 desapear.
Also having issue with render cache (transforming clips to black, and sometimes blinking)

Those are my two common errors among others (like resetting scope every time)

My solution with the render: do it one by one, no use of queue job
With render cache, no use it.
witth scope i have to resetup on each project.

Javier Sanchez
Head Of Technology
Gama Digital

[Dan Moran]

Simon is right I live there these days!

Resolve uses a PostSQL database so you can do it a couple of ways. One way is to do it via the Resolve interface. Click the little icon down the bottom right of the user login page and you will see a backup option. Click and save it to dropbox etc.. done!

PostSQL can also be scheduled to backup via a script so we have a script that at 1am stops the database, uses a command called PG_Dump which makes a backup file of the database and then starts it again.

Thats on our Linux system but I’m sure it would work just as well on a mac!

Hope this helps 🙂

D

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Dan Moran
Colourist
Smoke & Mirrors: London
http://www.danmorancolor.com/blog