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Resolve crashes when opening project
Resolve Project version 8.2.
During attempts to open the Resolve crashes.
During attempts to export or import Resolve crashes.
Importing old database also does not help.This is a project full length feature film.
I have to carry out a number of changes in it.I hope someone can help me.
System:
OSX 10.7.4
Resolve 9
MacPro 2×2.26 / 16GB RAM / 8TB RAID
Quadro FX4800 + GT120Thx
JarekDaVinci 8.2 OS X 10.6.8
MacPro 2×2,26 16GB RAID0 8TB
Nvidia Quadro FX 4800
Extreme 3D + HDLinkPro
Tangent WAVE -
6 Replies
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Hi Jarek,
Could you send logs immediately after the crash (run /Library/Application Support/Blackmagic Design/DaVinci Resolve/CaptureLogs.app) and a project export from 8.2 (if possible) to davincihelp (at) blackmagicdesign (dot) com?
Thanks,
Anish -
Yesterday I sent query there. so far no response: (
DaVinci 8.2 OS X 10.6.8
MacPro 2×2,26 16GB RAID0 8TB
Nvidia Quadro FX 4800
Extreme 3D + HDLinkPro
Tangent WAVE -
Hi Jarek,
I could not find an email from you in there. Could you try to sending us the zipped capture logs file there once again?
One more thing you could try is to try to import the project into another user or database and tell us if it crashes during the import.
Thanks,
Anish -
How do I send the project. I do not know where he lies on the disk, and export does not work.
Where can I find it?
Can send the entire database?J.
PS
The project ever in August to v9 not opened.
Opens up to a certain point and then crashes.DaVinci 8.2 OS X 10.6.8
MacPro 2×2,26 16GB RAID0 8TB
Nvidia Quadro FX 4800
Extreme 3D + HDLinkPro
Tangent WAVE -
Jarek,
You could send the entire database and let us know which project. Also, the capture logs would help us see what is happening.
Thanks,
Anish -
database is 450 MB.
Where do I send?
I’m sorry that this way, but you do not mail to send it: (J.
DaVinci 8.2 OS X 10.6.8
MacPro 2×2,26 16GB RAID0 8TB
Nvidia Quadro FX 4800
Extreme 3D + HDLinkPro
Tangent WAVE
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