Replication problem, who’s fault?

[George Wing]

Did the person who Authored the DVD update DVD Workshop 2.x with the DLT Patch issued last year?
https://www.ulead.com/tech/dws/dws_ftp.htm

Out of curiosity, the button that does not work — would that button take you to an area of the DVD that would be on the 2nd layer (when the project is burned to DL Disc)?

Also, at the 1:24:00 mark, would that be around/near a layer break (again, if it were burned to DVD9)?

Did the images provided to the Replicator pass their verification process (before doing the print run)?

Regards,
George

[Bill Stephan]

Did the check discs from the replicator exhibit the problems you are complaining about? Or did you not get check discs? It is foolish to proceed with a replication job without obtaining check discs and verifying their correct operation in a number of different DVD players.

That bit of business aside, if the DVD author can burn a good DVD-R of the project, there should be no problem replicating from DLT tapes, provided that the DLTs are good and the authoring software formats the project correctly. To check the DLTs, burn a DVD-R from the data on the DLTs, and check for the problems you are experiencing.

Bill Stephan
Senior Editor/DVD Author
USA Studios
New York City

[Gary Barker]

[George W.] “Did the person who Authored the DVD update DVD Workshop 2.x with the DLT Patch issued last year?
https://www.ulead.com/tech/dws/dws_ftp.htm

Out of curiosity, the button that does not work — would that button take you to an area of the DVD that would be on the 2nd layer (when the project is burned to DL Disc)?

Also, at the 1:24:00 mark, would that be around/near a layer break (again, if it were burned to DVD9)?

Did the images provided to the Replicator pass their verification process (before doing the print run)?”

I am waiting to find out if they used the DLT update.
yes the button should take you to an area on the second layer
I think the 1:24:00 mark is near the break as the total run time of the DVD is 2:55:00
The DLT was verified after it was recorded by the Authorer

[Account Closed for policy violations]

Hi Stoofercat,

You could have a combination of factors going on with this one. Best to get this project into the hands of a qualified fourth party.

I know someone, if you’re interested 🙂

Sorry you’re having issues with your DVD,

Trai

Trai Forrester - DVD pioneer, consultant
 --------------------------------------------------------------------
Owner -New Constellation Technologies 
Chair - The DVD Producers' Guild (launching soon!)
Principle - TFDVD Research Labs 
Co-Creator -  DVDAfterEdit (divested)
--------------------------------------------------------------------
645 Penfield Avenue, Havertown PA (outside Philadelphia) 19083 USA
800-213-2297 - 610-924-9204 - fax: 610-924-0657

[Gary Barker]

[Bill Stephan] “Did the check discs from the replicator exhibit the problems you are complaining about? Or did you not get check discs? It is foolish to proceed with a replication job without obtaining check discs and verifying their correct operation in a number of different DVD players.

That bit of business aside, if the DVD author can burn a good DVD-R of the project, there should be no problem replicating from DLT tapes, provided that the DLTs are good and the authoring software formats the project correctly. To check the DLTs, burn a DVD-R from the data on the DLTs, and check for the problems you are experiencing.”

I did not get check discs from the replicator.

the problem I have is that the replicators say that if they send me the DLTs it will invalidate any claim I have against their company because I could ‘doctor the tapes’ they did say that if I give them the address of an independant company that can test the DLTs they will do that but obviously I will have to pay for that if it does turn out to be an authoring problem which is why I am seeking advice on this forum.

[Gary Barker]

[Trai Forrester] “You could have a combination of factors going on with this one. Best to get this project into the hands of a qualified fourth party.

I know someone, if you’re interested :-)”

Hi Trai, I know that would be the answer but before we do anything like that I need to be pretty certain it is the replicators fault otherwise it is going to be a very expensive mistake.

[Account Closed for policy violations]

Very good, Soofercat,

Just know, that at this stage, everyone’s in cover their you-know-what mode. Your good author has no way of knowing what was sent in, he didn’t really ‘verify’ the DLT tapes (please see the second page of this article, here); and the replicator just manufactured a DVD that doesn’t work, regardless of who’s at fault. Ouch.

As far as costs go; you wouldn’t happen to be an Indie Film maker would you? If not, then at least you’d soon be limping around and batting one handed, with a working DVD 🙂

Take care,

Trai

Trai Forrester - DVD pioneer, consultant
 --------------------------------------------------------------------
Owner -New Constellation Technologies 
Chair - The DVD Producers' Guild (launching soon!)
Principle - TFDVD Research Labs 
Co-Creator -  DVDAfterEdit (divested)
--------------------------------------------------------------------
645 Penfield Avenue, Havertown PA (outside Philadelphia) 19083 USA
800-213-2297 - 610-924-9204 - fax: 610-924-0657