Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums VEGAS Pro Rendering in Vegas Movie Studio 9: “an exception has occurred”

  • Rendering in Vegas Movie Studio 9: “an exception has occurred”

    Posted by Loralyn Staples on December 5, 2011 at 5:39 pm

    Can anyone explain what this error means and how to fix it?

    I have edited a 30 minute video, from m2ts files (raw camera files). I used about 4 different files, and I used 4 tracks–text, video overlay, video, and music.

    It seems that I have this problem whenever I make excessive cuts and transitions.

    So, the message I get immediately upon starting my render is:
    “an error occurred during the current operation. an exception has occurred”. I copied the details under this message, and here they are:

    Vegas Movie Studio Platinum 9.0
    Version 9.0b (Build 92)
    Exception 0xC0000005 (access violation) READ:0x10 IP:0x5DA0B094
    In Module ‘mp4plug2.dll’ at Address 0x5D9F0000 + 0x1B094
    Thread: ProgMan ID=0x17C4 Stack=0x64C9000-0x64E0000
    Registers:
    EAX=00000000 CS=0023 EIP=5da0b094 EFLGS=00010206
    EBX=6fc00020 SS=002b ESP=064c975c EBP=00000002
    ECX=00000000 DS=002b ESI=00001000 FS=0053
    EDX=03d67c30 ES=002b EDI=00000400 GS=002b
    Bytes at CS:EIP:
    5DA0B094: 8B 41 10 56 8B 71 14 3B .A.V.q.;
    5DA0B09C: F0 73 20 2B C6 3B 44 24 .s +.;D
    Stack Dump:
    064C975C: 0DEF2BE6 0DEF0000 + 2BE6 (aacaenc.dll)
    064C9760: 00000000
    064C9764: 00000600
    064C9768: 00000000
    064C976C: 00000000
    064C9770: 00000000
    064C9774: 00000000
    064C9778: 00000400
    064C977C: 00000400
    064C9780: 00000000
    064C9784: 00000002
    064C9788: 00000400
    064C978C: 00000000
    064C9790: 00000000
    064C9794: 0157DB80 01320000 + 25DB80 (vegasmoviestudiope90k.dll)
    064C9798: 00000000
    > 064C97B4: 5D9FB8C0 5D9F0000 + B8C0 (mp4plug2.dll)
    > 064C97C0: 5D9FB901 5D9F0000 + B901 (mp4plug2.dll)
    > 064C984C: 04221058 04220000 + 1058 (mcmpgadec.dll)
    064C9850: 00000000
    064C9854: 0000A91F
    064C9858: 00000000
    064C985C: 00000000
    > 064C98FC: 00989680 00400000 + 589680 (VegasMovieStudioPE90.exe)
    064C9900: 00000000
    064C9904: 000C07DB 00090000 + 307DB
    064C9908: 00050001 00050000 + 1
    064C990C: 0018000A 00090000 + F000A
    > 064C99D4: 00D59F80 00400000 + 959F80 (VegasMovieStudioPE90.exe)
    064C99D8: FFFFFFFF
    064C99DC: FFFFFFFF
    064C99E0: 00000000
    064C99E4: 00000000
    > 064C9A14: 00D59F80 00400000 + 959F80 (VegasMovieStudioPE90.exe)
    – – –
    064DFFF0: 00000000
    064DFFF4: 005282F0 00400000 + 1282F0 (VegasMovieStudioPE90.exe)
    064DFFF8: 00AF3D58 00400000 + 6F3D58 (VegasMovieStudioPE90.exe)
    064DFFFC: 00000000

    I also got this message when I attempted to render the next day:
    “Runtime Error! abnormal program termination”

    I re-booted my computer and tried again, and got the same “exception has occurred” error message.

    Sorry for the long, ugly post…I’m desperate!

    –Lora

    Loralyn Staples replied 14 years, 8 months ago 3 Members · 4 Replies
  • 4 Replies
  • Frederic Baumann

    December 5, 2011 at 10:07 pm

    I don’t remember how it was in Studio 9…

    If, in Options>Preferences>Video, you have an option to set the RAM for preview, you might try to lower this and see if things are going better.

    Not sure at all though. Having moved from Studio 9 > Studio 10 > Pro 10 > Pro 11, I might mix the options available in the various products versions.

    However, even though this is certainly not the answer you would expect, I got rid off most of this memory error stuff when I switched to Vegas Pro.

    Hope this helps anyway,
    Frederic



    FBmn Software 1st birthday: save up to 30 Euros on all plug-ins and bundles
    Check GPU-powered FBmn Software plug-ins to fix White Balance and Exposure issues.

    Want to learn on Sony Vegas Event Pan/Crop tool? Watch my tutorial.
    Or about Keyframes? Watch this one. French version here.

  • Loralyn Staples

    December 5, 2011 at 11:10 pm

    Hi Frederic–
    Thank you for the tip. I tried lowering my dynamic RAM from 128 to 64, and got the same error message.

    Vegas Pro is much more expensive and elaborate than what I need…doesn’t it cost $500? But…if it’s the only way to salvage these videos, I might have to do it. Thank you.

    –Lora

  • Mike Kujbida

    December 5, 2011 at 11:20 pm

    Sony are the only folks who can make sense out of that message so send it to tech support.
    https://www.sonycreativesoftware.com/support/technicalsupport.asp

    In the meantime, your computer specs are always helpful.
    What OS, how much RAM, how many and what size of hard drive(s).

  • Loralyn Staples

    December 7, 2011 at 1:41 am

    Hi Mike
    I have a brand new powerful laptop.
    Windows 7
    8-core processor
    512 GB harddrive (which is only 25% full, because I move everything to an external drive after processing)
    RAM: Not sure, but I got the maximum possible on my new Dell.

    Thank you for the Sony link! I will follow up with them. This sucks!
    If you have ideas based on my specs above, I’d love to hear them!

    –Lora

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy