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Activity Forums Adobe After Effects Rendering for a kiosk

  • Rendering for a kiosk

    Posted by Malcolm Desoto on January 15, 2019 at 5:22 pm

    This is kind of a weird one. I’m trying to output some simple animation in a .wmv format.

    I have the spec sheet which says the dimensions should be 1152×864, however; when the file is played on the screen, the graphic is cropped.

    Anyone have any ideas on how I might be able to correct this? I’m also attempting to contact the sign company, but thought I’d check here as well…

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    Jeff Kay replied 7 years, 4 months ago 4 Members · 4 Replies
  • 4 Replies
  • Jeff Kay

    January 15, 2019 at 6:57 pm

    According to the sign controller it is 168×96 not 1152×864 (I can see the pixels it most certainly is not 1152×864). Looks like the sign controller is set to scale to fill, which is why you are getting cropping.

    Export a copy at 168×96 and it should play correctly.

  • Kalleheikki Kannisto

    January 15, 2019 at 6:59 pm

    Looking at the spec sheet the image matrix is 7:4 while the “display setting” is 4:3. My conclusion based on the result would be that 7:4 ratio image is what they are actually showing.

    Kalleheikki Kannisto
    Senior Graphic Designer

  • Eric Santiago

    January 15, 2019 at 8:00 pm

    I’ve run into specific digital signage systems that give you the odd pixel sizes.
    Some I got away with doubling the actual number and their systems auto-filled and felt it was better looking that if I sent the actual 1:1 size.
    Maybe its just in my head 🙂

  • Jeff Kay

    January 15, 2019 at 9:23 pm

    Wouldn’t surprise me. There are a lot of digital signs that are. . . just not set up correctly. Seen several that use a standard video resolution output that is stretched to the size of the board.

    I’m 90% positive that the 1152×864 4:3 resolution is the desktop resolution of the device that is playing the content, which is relatively common for something running headless.

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