refresh slow

[Steve Roberts]

Not if you don’t tell us anything about your project, effects, source files, system, OS, defrag status and what you’ve done to try to isolate the cause. 🙂

Have you tried a new project?
Smaller source files?
Turning off effects?
Relaunching AE?
How many layers?
How big are the source files?
Which effects are you using?
Does it happen on every frame? If not, what is special about the frames where it does freeze?
Have you tried trashing your prefs?
Have you tried updating to 6.5.1? It might fix the spinning Beach Ball of Death … if you’re on Mac and seeing the BBOD.

Steve

[Rdub]

OK, I’ll get started. Where do I find my prefs file?

I have a pc with xp pro, 512 ram and an ATI Radeon 7200 video card.

Seems to happen on large projects as well as small, two layer, one comp projects. Using Invigorator and on one project Knoll light factory.

Doesn’t seem to matter what frame I’m on.

Have restarted AE many times.

[Steve Roberts]

Here’s mine:
C:Documents and Settings–Administrator–Application Data–Adobe–After Effects–Prefs
(double dashes mean slashes — COW doesn’t show slashes)

Don’t forget to save your render/output templates under the edit menu before deleting. Actually, I rename it to prefs.ng or whatever before relaunching AE.

So save templates, shut down AE, rename (or delete) the prefs file, relaunch AE.

Steve

[Rdub]

Thank you. Now I’ve added another 512 of ram. Is the open gl better and should I have the disk cache selected?

[Steve Roberts]

Umm … more memory is good, but I’m not sure what you mean regarding OpenGL and the disk cache.

Back to the plan: did you trash your prefs and relaunch?

Steve

[Rdub]

Yes, I did, thank you. I understand that some of the “great new features” of AE are the option to utilize open GL and disk caching.

Any other settings I might check?

Really appreciate your help with this.

Bill