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  • Red Giant Knoll Light Factory unresponsive

  • Jon Doughtie

    November 16, 2016 at 3:22 pm

    Running Knoll Light Factory 3.0.7, Win 7 64 bit SP1. Premiere Pro 2015.2

    I can drop Light Factory onto a clip or adjustment layer. Effect shows up. I select my preset, preset shows up.

    Then, as soon as I begin to keyframe, effect disappears. Keyframes do nothing. I delete effect, drop it in again, and this behavior repeats.

    I already have a support request in with Red Giant. Also wanted to see if anyone here had any feedback.

    Dell Precision T7600 (x2)
    Win 7 64-bit
    32GB RAM
    Adobe CC 2015.02 (as of 6/2016)
    256GB SSD system drive
    4 internal media drives RAID 5
    Typically cutting short form from HD MP4 and P2 MXF.

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