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Activity Forums Boris FX Red 4.2 won’t open.

  • Red 4.2 won’t open.

    Posted by Steve Putnicki on February 29, 2008 at 11:37 pm

    Installed Red 4.2 upgrade over 3.0. Istall went well, but Red 4.2 will not open gives “Gasket Plugin not supported” error. Using in FCP 6

    MacPro Dual-Core 3 GHx, 4 GB Ram, OS X 10.4.11.

    Thanks,
    Steve

    Peter Mcauley replied 18 years, 2 months ago 2 Members · 3 Replies
  • 3 Replies
  • Peter Mcauley

    March 1, 2008 at 5:30 pm

    Hi,

    Are you able to run RED 4.2 in standalone mode? Have you tried reinstalling the RED upgrade? Have you tried repairing the system permissions?

    Thanks,

    Peter.

  • Steve Putnicki

    March 3, 2008 at 3:32 pm

    Peter,
    Red will not open in stand alone, I did reinstall 4.2 upgrade and ran repair disk permissions from disk utility. I also trashed Boris prefs. Do I need to trash Red 3.0? Any help will be appreciated.

    Thanks,
    Steve

    Steve Putnicki
    Tech. Dir/Editor
    EPISD TV Studio
    (915) 587-1140
    stevenputt@hotmail.com

  • Peter Mcauley

    March 3, 2008 at 3:45 pm

    Hi Steve,

    Sounds like a legitimate support case to me as something must be set up incorrectly on your system which is preventing RED 4.2 from launching. This is the first time I have ever hear of a problem like this. Please send this thread on to support@borisfx.com. Someone there should be able to help sort this situation out.

    Thanks,

    Peter.

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