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Activity Forums Panasonic Cameras Recovery of MTS files

  • Justin Parker

    June 3, 2010 at 6:50 pm

    The programs basically said all the sectors were bad and neither could identify a single file, so it doesn’t look good. I don’t know exactly how these cards work but maybe there’s a controller chip on the card that is shot but the info is still intact in the memory section.
    Fortunately, most of my wedding was on the other card but there are still some must have clips on it.

    But that still leaves me with the problem going forward, are these cards just timebombs waiting to go off? I’ve heard these stories about every brand of card. Should I replace my cards every year or two or is it better to stick with a card that works? My card that died was used for about 8 months and was in a nice air-conditioned environment.

  • Tj Ingrassia

    June 3, 2010 at 7:01 pm

    I have the same worries. I bought my new camera (Panasonic HMC150) and cards (2 – 32GB cards) just over a month ago. And I’ve had little issues pretty much the whole time I’ve had them. Having never really used a tapeless workflow, I wasn’t sure if that was normal, or if my equipment was faulty.

    I talked with Transcend, and my cards are under warranty. I can’t send them back just yet, because I have some dance recitals I have to shoot this weekend. But come Monday morning I’m shipping both cards straight back to Transcend for new ones. Hopefully that will take care of the issue.

    I’ve also noticed that every now and then, while shooting, my screen will sort of “jump,” almost as if someone bumped the tripod momentarily. The “jump” does appear in actual footage, but I haven’t been able to nail it down to a cause yet. I’m hoping that new cards will take care of the issue, but if not I’m going to have to take it up with Panasonic.

    After waiting so long for the transition to a tapeless workflow, and upgrading to a really great HD camera, it’s been a pretty crappy experience thus far. I’m really hoping that that changes soon, and I can get back to business (instead of dealing with all of this nonsense).

  • Todd Newman

    June 26, 2010 at 12:11 am

    For what it’s worth, I have been using 8 of these cheap class 6 cards for a year with no problems https://www.meritline.com/pqi-16gb-sdhc-secure-digital-high-capacity-card-class-6-model-6aeg-016gpr01b—p-43927.aspx

    I don’t expect them to be problem free forever, but cycling through all 8 as projects come and go gives each card less time in use and extends their life as compared to using one card over and over. I generally re-format the cards in the camera and not just erase the data from the cards and reuse.

    I hope you get something working for you soon, it’s such a terrific little camera.

  • Tj Ingrassia

    June 26, 2010 at 12:30 am

    After much trial and error I was able to recover the files using Photo Rescue.

    I then used ClipWrap to transcode the raw MTS files into ProRes. Back in business.

    I sent both my 32GB cards back to Transcend, and they sent me two new ones. We’ll see how that works out.

    I love the HMC150. It’s. Been really awesome so far. Wish I could afford 3 of them.

  • Justin Parker

    June 26, 2010 at 2:20 pm

    I was not so lucky. I sent my card to a data recovery company and they couldn’t recover anything. I had used my card about a dozen times with no problems and it was still under warranty when it died.

    Are there any cameras with dual card slots that can record to both cards simultaneously so you could always have a backup? (like RAID 1)

  • Todd Newman

    June 28, 2010 at 5:18 pm

    That’s a real drag! Sorry they were not able to grab any of it for you.

    I think that the raid 1 comment should be looked at strongly at Panasonic, but I’ll bet they’d just push P2 instead. I’ve been told that formatting in camera instead of erasing at the computer is a better way to re-use these SD cards. I’ve been trying to work this way, all ok so far, but my day will come too.

    Hang in there!

  • Justin Parker

    June 28, 2010 at 5:59 pm

    How is the P2 card immune to failure?
    I would pay the extra money for P2 but they don’t offer AVCHD on the HPX170. The high bit rate DVCProHD is great for some jobs but I do need the lower bit rates of AVCHD on many of my jobs.

  • Todd Newman

    June 28, 2010 at 6:23 pm

    It’s not immune. I just think that Panasonic would not do a raid 1, but sell us the P2 instead. I am with you on the whole idea of a raid, it’d be safer for sure.

  • James Mayo

    October 5, 2010 at 2:24 pm

    Hi Tony!
    I also have the same problem, We shot an event but in the middle of the shooting, “check card” appears…
    Now, I have bought photorescue 3, how can I use this?
    I card reader cannot read my sd card..should i format it first?
    can you tell me the steps you did to recover the file.. thanks!

    James

    It’s Time for the 2nd Coming

  • Tj Ingrassia

    October 5, 2010 at 2:47 pm

    No, do NOT format the card. That could further impede your access to the files.

    If I remember correctly, Photorescue is designed to read the card, even when your computer won\’t recognize it.

    Open up Photorescue and select the card you want to recover. Depending on the size of the card, it may take several hours to run the scan. I think I did mine overnight, but I was using a 32GB card.

    Once it\’s done, it should give you the option to select which files you want to save. There will be a ton of JPEGs (at least one for every clip), but you\’re looking for the .MTS files. Those are what you want to save.

    Now since the AVCHD directory structure has been destroyed, you\’ll need another program to read the raw .MTS files, if you\’re on a system that can\’t read them directly (like Final Cut Pro on a Mac). I highly recommend Clip Wrap. It allows you to transcode directly to ProRes, or just re-wrap the .MTS files into a format that is readable by the system (rewrapping doesn\’t transcode or change the raw file, so you\’ve still got all your raw data).

    I think that covers it. Let me know how it goes.

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