QuickTime necessary data reference error

[Jeremy Garchow]

Is it an export? if so it is referencing media that has been moved or deleted.

Jeremy

[Michael Orlansky]

HI Jeremy. No export. This was a straight up capture, 6 clips from a digibeta. 4 of the clips are fine, the other 2 give me that message. Nothing is really different about the clips, they were all capture from the same deck, same computer, in the same hour.

I’m getting the error message straight from the finder, trying to open the files that way.

Thanks,
Mike

[Jeremy Garchow]

[Michael Orlansky] “I’m getting the error message straight from the finder, trying to open the files that way. “

COmpare the file size of one of the clips that open to one of the clips that don’t.

[Michael Orlansky]

Files are all around 10 gigs, so it seems like the info is there… This happened once before last week. I have to think its some type of corruption but the files weren’t even touched from the time when they worked to the time we discovered they didn’t.

Note: these files live on an Xsan. I checked permissions of the files themselves and they are the same as the other ones which played fine.

Thanks,
Mike

[Jeremy Garchow]

[Michael Orlansky] “Note: these files live on an Xsan. I checked permissions of the files themselves and they are the same as the other ones which played fine. “

Yeah, I would assume that’s it’s something on your XSAN. If you copy the file to a local drive, does it work, then?

[Michael Orlansky]

Nope. I tried that too. The file copies over normally. But once its on the local drive, same result. Error message opening it with quicktime. And when you view it with quick look. The file actually plays down but the video is all black.

Thanks,
Mike

[Jeremy Garchow]

That’s very strange. Sounds like it just went kaplooey. If you recapture, does it stick?

[Michael Orlansky]

Hi Jeremy,

Thanks for trying to get to the bottom of this, I appreciate it.

Yes, once I recaptured, the new clips stick.

Thanks,
Mike