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Activity Forums Adobe After Effects QuickTime MOV AE CC2015 Render Issues

  • QuickTime MOV AE CC2015 Render Issues

    Posted by Luca Archibugi on June 28, 2023 at 5:57 pm

    Hello all! I recently installed Win11 on my workstation and set it up. Concerned software versions:

    AE CC2015 13.5.0

    Apple Software Updater 2.1.3 (I blocked the updates)

    Avid Codecs LE 2.7.6

    QuickTime 7.79.80 [legacy codecs enabled]


    Rendering to .mov files results in various issues. While .mov with h264 codec fails on every storage drive, .mov files with Avid DNx codecs seems to be fine in every drive except one, my preferred media drive, unit letter S:, “disk 02” on the system (I have multiple drives inside the workstation, both HDDs and NVMes; S: is one of two identical Seagate 8TB HDD). Did some troubleshooting to no avail.


    The error AE returns is this:

    Rendering error while writing to file “S:\…”. Unable to open file. (-1610153459)


    Read various thread with this issue code here and other forums but none had a working solution.


    This issue never happened and still does’t on Win10; I tried the same operation/troubleshooting with my gaming laptop (Win10) and all the exact same software versions rendering the same files on a WD My Book external drive copy of the “S:” drive, with the letter “S:” assigned, and .mov render works just fine, both h264 and DNx.


    Can somebody help?

    Do you think it’s a Win11/QuickTime compatibility problem?
    Is there a way to update mov codecs other than running the latest (7.79.80) Quicktime version available?


    Thanks!

    Luca Archibugi replied 3 years, 2 months ago 2 Members · 4 Replies
  • 4 Replies
  • Walter Soyka

    June 28, 2023 at 7:30 pm

    Maybe try the current release of After Effects? Not only is actually tested in Windows 11, but it no longer relies on legacy 32-bit QuickTime. Adobe has written DNxHD/DNxHR support directly into Ae since 2015.

  • Luca Archibugi

    June 29, 2023 at 3:35 pm

    Thank you so much for the answer. Unfortunately, I am trying to recover some old project which uses expressions, particles and camera raw presets and (I tested this) if I update the projects to newer AE versions something will always change, even if slightly. I need to be conservative in this project recovery.
    Anyway, I could do this procedure on my old gaming laptop with Win10 where everything works, just wanted to cut render times using the new workstation.

    So it really could be a Win11 compatibility issue?

    Does somebody has some insight on that error code?
    Thanks!

  • Walter Soyka

    June 29, 2023 at 3:48 pm

    Ok. Then I’d suggest you render to something Ae can handle natively, without having to use QuickTime. If you render to an uncompressed AVI, does it work?

    You can always transcode to your destination format once you have an uncompressed master.

  • Luca Archibugi

    June 30, 2023 at 12:54 pm

    Yes, the “lossless” preset and .avi does work; what’s funny is that QuickTime + Avid Codecs (DNxHD, DNxHR) *does* render into any other drive than the “S:” drive; what returns the error in every drive is if I set the h264 codec. So strange!

    Anyway, I think this is too time consuming to investigate and troubleshoot; I think I’ll just use my old Win10 laptop for legacy projects and keep the Win11 workstation clean with only my current version Adobe subscription. After all, CC2015 is indeed a 8 years old software, I don’t think it would take that noticeable advantage from a modern machine.

    Thanks!

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