Quick, I need your help.

[Walter Biscardi]

Only thing I can think of is export the 8bit SD Quicktimes and upload those. If your FTP site is not big enough, ask the house in Virginia if they have one big enough.

H.264 will not work for SD masters that I know of, nor will FCP play that out in realtime for edit.

Walter Biscardi, Jr.
https://www.biscardicreative.com
HD Editorial & Animation for Food Network’s “Good Eats”
HD Editorial for “Assignment Earth”

“I reject your reality and substitute my own!” – Adam Savage, Mythbusters

[Debe]

Try finding places in Omaha and in Norfolk that do Vyvx transmission. Google if necessary.

Even if you can get the quality you need to upload and download in a reasonable amount of time through your FTP, it’s going to make you look really bad. These are not the deliverables you promised, and now you’re asking the client to jump through hoops to accomodate either your technical problem or screw up. What happened to cause this doesn’t matter. You missed your deadline. The onus is on you to make it right.

I’d say look into a plane ticket if you’re trying to save you reputation if there’s not a Vyvx facility near enough. You can do counter-to-counter on some airline flights…at least you used to be able to. If you can’t do counter-to-counter, or you personally can’t take the time, find someone to act as courier for you. Toss ’em an additional $100, plus reasonable expenses, payable after confirmation the delivery.

How you react to a problem sometimes tells the client more about you in a single day than years of perfect service ever could. Don’t lose an opportunity to be the hero here. Just make sure you don’t TELL them you’re being a hero. Let them figure it out.

debe

[Kevin Reiner]

I got the H.264 to 720×460 29.97 and best quality. It plays back in my FCP timeline, and the quality looks pretty good to my eye.
File Size 120MB

Don’t know if it will work, but I’m out of all other options other than making them push back the broadcast flights.

[Kevin Reiner]

I checked all other forms of delivery.
Only option I see is sending it electronically.

Most of the problems came from last minute client changes and AE’s making promises that I couldn’t keep.
I didn’t really drop the ball on anything, but I would like to get the project through.

[Will Salley]

There is a satelite uplink service for this very thing. I’m not sure what the service name is but you should be able to Google “video uplink services” or something close to that and find it. You will need to have access to an uplink – try your local TV station or post house.

[Bob Woodhead]

We’ve used a service from Delta Air called Delta Dash – but I forget if it’s same day or not. Vyvx is another good bet.

[Debe]

It doesn’t matter whose fault it is. It could be argued (even if unreasonably so) that you didn’t tell them what you needed and by when, or you didn’t inform them in a reasonable manner as to how much time you needed to get from final approval to duplication to delivery to FedEx. One could say that you didn’t manage your client’s expectations well enough. Whether that’s true or not won’t matter when the AE tells the story. You’ll still be the one who blew the deadline. Never undersetimate the power of the one who really screwed up to go above and beyond the call of duty to cover their own butt and leave yours hanging out to dry.

Technically, Vyvx is “sending it electronically”. The closest Vyvx virtual teleport facility to Omaha is in Kansas City.

There’s a customer care 800 number for Vyvx here:

Call them and tell them your issue.

https://www.wiltelenterprise.com/vyvx/customer/index.htm

You can try to make an un-tested FTP delivery solution work, and run the risk having an even more disappoined client, or you can choose to use a proven method of transmission.

And no, I do not work for Vyvx. I have no affiliation and no relationship with them. In the last century I worked for a company that was associated with them, and that’s why I know about them, but I no longer have any connection. Even then, it was a totally different department.

The internet isn’t quite ready for what you’re wanting to do, even if you can force it to, and the places your 18 tapes need to go probably aren’t, either.

debe

[Jeremy Garchow]

Doesn’t FedEx offer same day delivery now?

There’s gotta be a place that does it, but it’s been years since I’ve had to do it.

[Jeremy Garchow]

https://www.fedex.com/us/services/us/sameday.html

Jeremy