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QT Issue
I know this isn’t the right board but if someone could help me out, that’d be great.
A client has given me a QT file. It plays fine on a mac…looks like an animation codec. When I try to play it on a PC, QT gives an error says “could not open the file because it is not a file that Quicktime understands.” It was a swf converted to QT.
Any ideas what could cause this?
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3 Replies
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You can find out what codec it is actually using by opening the file on the mac and hitting apple (cmd) + i. Note the codec, then download and install it for the PC. All should then be good. Most likely it is a codec that is not installed by default from Apple.
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Animation codec. Isn’t that installed by default in a PC?
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It is probably a Quicktime 7 file and your Windows customer probably doesn’t have Quicktime 7 yet. It is a free download!
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