PrPro CS6 – play doesn’t work?

[Walter Biscardi]

Have never seen this. Have you repaired disc permissions anytime recently? We try to do that at least every 2-3 weeks to keep the machines running smoothly.

Might want to start there.

Walter Biscardi, Jr.
Editor, Colorist, Director, Writer, Consultant, Author, Chef.
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Biscardi Creative Media

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[Kris Merkel]

I have seen this happen only once and it was a result of a bad PrPro install. If rebooting and then repairing your permissions does not help, you can try to troubleshoot by opening another project to see if the problem persists.

If it does then you can troubleshoot further to see if it works in the Root user or you could just uninstall the app and then re-install following the directions very carefully. More than likely though it is a conflict with an output or other connected device, card, monitor drive ect. and Walters first recommendation will fix it.

“Think of everything in terms of building capacity.”

Kris Merkel
twitter: @kris_merkel
Product Manager, Flanders Scientific Inc.
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[Erik Lindahl]

I’ll give these suggestions a try when I get back home. Very odd issue.

[Tim Kolb]

Another thing you may want to check is display card drivers. It’s amazing how much they can affect fundamental playback functionality when they’ve gone wonky or something has been installed that has created a conflict.

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor

[Erik Lindahl]

Well I’m running OSX 10.8.3 on an iMac 27″ 2012 w nVidia 680MX so I don’t think I can affect the display driver a whole lot.

[Erik Lindahl]

I tried repairing permissions, creating a new project, deleting render files with no luck. Then I turned on full screen playback on my secondary monitor and wha-la – it works again. Very odd!

[Bret Williams]

That card isn’t actually supported by the mercury engine, right? So you had to hack the file to get cuda or open CL?

I had the same problem with opencl on my mid-2011 iMac. Things would just stop working. No playback. Weird. So I quit using the hack.

But I’m on the same machine as you now, and I have the hack to get cuda, and all seems fine.

[Erik Lindahl]

This was with software playback.