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Activity Forums Adobe Premiere Pro ProRes issues with CC14 on Windows

  • ProRes issues with CC14 on Windows

    Posted by Mike Cohen on September 11, 2014 at 4:51 pm

    You do not always know you have a corrupt video file until you try to play it, and that is usually inside Premiere. The file in question is a ProRes file recorded with a KiPro. Normally if Premiere can’t understand a file format, like a PPT that happens to be in a folder you are importing, it simply gives a report of this after successfully importing other files. But with this corrupt MOV (must not have finished recording in the field due to various possible causes) it just goes to “not responding” if you try to click anything, and eventually you need to quit the program (appcrash).

    On the same topic, once I have a bunch of ProRes in a project (Windows by the way) it seems to become unstable and eventually goes to “not responding” mode with basic usage. This is on a i5 Dell laptop which works fantastic with XDCAM and P2 footage. I can edit ProRes all day long without incident on CS6 on my old workhorse Core 2 Duo workstation.

    Could the laptop’s video card be the issue with the ProRes?

    Cheers

    Mike Cohen

    Eric Sternberger replied 11 years, 8 months ago 4 Members · 5 Replies
  • 5 Replies
  • Ericbowen

    September 11, 2014 at 5:36 pm

    How much ram does the laptop have?

    Eric-ADK
    Tech Manager
    support@adkvideoediting.com

  • Tero Ahlfors

    September 11, 2014 at 7:25 pm

    Have you installed Quicktime?

  • Mike Cohen

    September 11, 2014 at 7:55 pm

    Quicktime is installed. 8gigs ram.
    ProRes files which are not corrupt import just fine and play back, but stability is in question. Granted it is a non-Mac laptop

  • Ericbowen

    September 11, 2014 at 8:13 pm

    8GB is definitely low. What GPU does this laptop have and what driver version?

    Eric-ADK
    Tech Manager
    support@adkvideoediting.com

  • Eric Sternberger

    September 12, 2014 at 12:55 pm

    Did you try to play the file in another application? Try Quicktime, VLC, or any other Media Player…
    Does the file show a thumbnail in the Finder?

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