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Promise pegasus r6 12tb
Hi.
Now call me a dufus, but I accidentally put the drives of my pegasus r6 12tb array back in the the chassis in the wrong order.
Please tell me I wont lose data!
Thanks
Chris
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6 Replies
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So,….will it mount?
Chris
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I haven’t turned it on.
Do you know if there is a way to tell what single drive is to go into what dock?
This way I could put them back in the right order.
Chris
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Yes, there is a way to check.
With your Pegasus you got a utility program that you can run. It’s Sunday and I’m at home now and don’t remember the details – but it was super easy. If you don’t figure it out before then, I’ll gladly verify tomorrow when I get into the studio.
Once you launch the app, it has a display with all of your drives along the left side and their status. With each one selected, on the right there is a function (I think it’s called ID-Drive or something light that. When you press it, it lights up the appropriate drive bay.
Poke around and you’ll likely find it. If not, ping me Monday morning (USA – EST) and I’ll get you more details!
BTW, Promise tech support is really great too. I thought all four of my drives(r4 system) were dead after taking a power hit. But a call to these fellas in California and they were able to log in remotely into my system and run a few terminal commands and I was up and running within 15 minutes. Not only were the drives not dead, I didn’t lose any data. I still don’t understand the voodoo they did, but it was sweet!
Cheers,
SteveProduction is fun – but lets not forget: Nobody ever died on the video table!
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Yeah cheers for that. I had a remote fix on a drive the other day. Amazing.
The drive I’m having problems with has a chassis issue and wont connect.
Hey thanks.
Chris
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see pic:
Chris
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Yeppers – there it is!
Production is fun – but lets not forget: Nobody ever died on the video table!
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