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Activity Forums Adobe Premiere Pro Project Manager Error

  • Project Manager Error

    Posted by Danny Holland on July 24, 2013 at 11:10 pm

    I have recently been having 2 specific issues with the project manager both in CC and CS6.

    1. I get an error “An unknow error occurred during the Project Manager operation. Please save your project and retry the operation.” while trying to collect all files and copy all the media in my final sequence to an external drive. If I choose to use trimmed project I had a bunch of clips get messed up and are out of sync. Frozen frames, wrong part of the media. Overall just broken.

    2. While trying to troubleshoot and fix this issue I have had 3 clips go from working to offline because they were now corrupt. Very concerning. Could have been outside issues but strange that it happened while I was trying to media manage.

    Anyone else having issues along this line? I am using 100% prores media transcoded mostly from Red R3d files.

    I also notice similar issue over here.
    https://forums.adobe.com/message/4875414

    Thank you.

    Danny

    Frank Tourv replied 12 years, 7 months ago 4 Members · 4 Replies
  • 4 Replies
  • Angelo Lorenzo

    July 25, 2013 at 7:44 am

    Seems like the unifying factor is OSX, at least in the thread. Are you also on OSX?

    I’ve recently been shuffling around a project with project manager with RED and ProRes clips on OSX through Premiere Pro CC without issue.

    A “general error” and the fac that some footage is corrupted is a sure sign of a disk access/copy error. What kind of hard disk setup are you using? Including how you’ve formatted your disks. I’ve had terrible experiences with OSX formatted ExFat drive because people assume it’s cross-platform when OSX has a bug in formatting structure; I’ve had custom apps I’ve programmed fail to read ExFat formatted drives on Mac.

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  • Danny Holland

    July 25, 2013 at 3:44 pm

    That is what seems strange to me. I have had other projects that work just fine, it was just this recent one that is having major issues. I did watch is write files to the new location and it got stuck on one file in particular. This file was also the one that would get corrupted by the process (going from 26GB to 700mbs) and then therefore not re-linking correctly. I have re-exported it and it link back fine but then have still had issues if I try the project manager again.

    I am was OSX 10.8 writing to estata raid pulling footage via AFP from our shared storage.

    I eventually was able to get the copy and collect files to work but it seems like more luck at this point.
    I am still pretty concerned that the trimmed project option would pretend to work but then a bunch of clips would be messed up. (Frozen frames, wrong timecode, etc. ) Edit is short, not seeing issues with clips that have speed changes or something just overall strange.

    Thanks!

    Danny

  • Phillip Seitz

    August 20, 2013 at 6:23 pm

    Question: Have you tried to remove any unused footage and files? Upon testing it out because I was receiving the same problem, taking my 189gb project and removing unused footage dropped it dwn to 50gb, and that seemed to do the trick.

  • Frank Tourv

    October 1, 2013 at 8:54 pm

    So far my observation on Premiere CC project manage

    1. About half the time, on my main project packed with unused media and all, i get these ridiculously oversized media manages even if i click ”excluse unused” and uncheck all the other sequences. So far my ”trick” has been to open a new project and import the finished sequences – and then project manage from there.

    2.Clips containing speed differences will have errors or different issues when project managed. If you play them backward, fastforward or slowmo – not very reliable. Usually i had to manually export that part, and re-integrate it in the media managed.

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