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  • Project appears to be damaged

  • Doug Helsby

    January 23, 2021 at 12:04 pm

    I have a number of CS6 projects which i wish to edit. I open cc2019 and the project is converted. I edit project and save twice, one on pc and another on external disk.

    I open project in CC2019 and I get error message ‘project appears to be damaged and cannot be recovered and also the same on external disk.

    A workaround is to open new project, open media browser and manually drag files over and re edit project. Everything is good. Save project and same error message when I reopen project.

    If the CS6 project has been converted, why do I get this message. I have also checked clips have same properties.

    Should I edit CS6 projects back in CS6 or is there something I am doing wrong with CC2019

  • Todd Perchert

    January 23, 2021 at 6:11 pm

    I have no idea if this will help you, but it us something to try – works with some damaged projects.

    Make a new project in CC, then import your CS6 project into that project. See if that helps.


  • Doug Helsby

    January 23, 2021 at 7:54 pm


    Thank you for your thoughts

    I did import to CC from CS6. The project was automatically changed to meet CC. However, despite being able to edit and produce a viewable project , rendered through media encoder and watched as required, and saving the project twice; recovering the project to view later I get the wretched error message. I have double checked the clips properties to ensure they are the same , the problem still remains.

    Auto save folders are empty so cannot go back in history!

    It has been suggested I start a new project, open media browser and import the files again. I tried it with same result.

    I have since decided to edit CS6 projects back in CS6 which I still have . From what I have read on the net, it looks as if CS6 projects are not easily imported and edited in Cc2019.



  • Robert Withers

    January 23, 2021 at 11:42 pm

    Hello, Doug.

    I wrestled with this kind of issue with the help of the nice folks on phone support. For hours and days. Working from a vintage laptop running vintage MacOS. I got omething into CC 2019 but need to do some re-editing.

    Good luck,


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