ProIO setups crashing 5.1.4?

[Bob Zelin]

you write –
I finally did a clean install and upgraded, everything worked fine – then I installed the proIO easy setups/codecs and I get the crash at startup. I uninstalled the proIO with the included uninstaller (for once a company includes one!) and everything is back to normal!

REPLY – you did a clean install, installed the ProI/O drivers, the system crashed, you UNINSTALLED, and then reinstalled the drivers, and now you are ok . Is this correct ?
If this is what you said, then yes, I have been thru the exact same thing. You load the AJA stuff, the system seems to be screwed up, you uninstall and reinstall, and everything is ok. Yes, this has happened to me in the past. It’s called COMPUTERS. I have had this happen with printer drivers, and everything else.

Bob Zelin

[Dave Gorrie]

Hey Bob,

Sorry – I may have not been 100% clear. I uninstalled the ProIO packages and everything was fine, worked great. But I re-installed the ProIO drivers etc and I get the crashing at startup. If I uninstall them, I still get the crashing.

I’m just trying to figure out if anyone else is having any problems with 5.1.4 and the IO drivers like I am. I couldn’t even get 5.1.2 to work properly with the drivers. I think I’ve narrowed it down to just the IO drivers and packages, but I’m just not sure.

I’m even thinking of just doing a clean install of OSX and going from there. It’s kind of driving me nuts – this is the first time I’ve ever run into any problem of this type in 2 years!

[Bob Zelin]

I have just built a system with 5.1.4, with no issues, but as you know, all these setups are not consistant. Certainly, doing a true “clean install”, where you reload your OS, would resolve these issues, but I realize how painful and time consuming this is.

As always, I recommend trashing your FCP preferences, launching FCP, and then reloading the AJA drivers again, and see what happens. Then call AJA, to ask for advice. This whole process will take a lot less time than the all day process of starting from ground zero (which you may have to do). Doing a ground zero reinstall (MAC OS, FCP, and AJA drivers) always works, but always takes a lot of time.

Bob ZElin

[Dave Gorrie]

” I have just built a system with 5.1.4, with no issues, but as you know, all these setups are not consistant. Certainly, doing a true “clean install”, where you reload your OS, would resolve these issues, but I realize how painful and time consuming this is.”

That’s good to hear that you have it running fine, that is definitely encouraging!

I know a true clean install will be painful and time consuming, but it might be time – I’ve had the system for a few years now and I’m sure it’s overdue. Besides, I really love painful and time consuming things – that’s why I made the switch from promo editing to hour long series editing!

Thanks again for taking the time to reply.

-D

[Christopher Wright]

I actually had a problem with my Kona LH card performance on my dual G5 after the recent upgrade to DVD Studio Pro! I went to AJAs web-site and downloaded the most recent LH drivers, re-installed, and I am (gladly) back in business! I haven’t tried the IO out since the upgrades to FCP and DVD Studio Pro yet. Thanks for the heads-up!

[Dave Gorrie]

No problem, but like Bob said everyone’s setup is a little different then the next, so it might work…and it might not. If you do give it a whirl, let me know! I think I’ve backed everything up so I’m just prepping for the system refresh…good times.

[Rodders]

Have you tried installing different drivers? I had problems with AJA IO v3.0 (with my OS and FCP versions) and went back to v2.1.
May not work but might be worth a try.