Problems with Pluraleyes

[Roy Schneider]

Hi Eva:
Had the same problem

Roy Schneider
Long Live Da Cow!

[Noah Kadner]

Are you really “dead” if this isn’t fixed? Most of us had to do this *manually* before Pluraleyes ever existed… Perhaps you can roll up the sleeves and suffer through it a bit? 🙂

Noah

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[Eva Zahar]

yeah that’s what i did.
i synched them up manually, and then i tried pluraleyes-ing them again. it worked. apparently, what happened was the separate audio track was too low for the software to detect hence unable to pluraleyes the i/v seq. ah well….

[Bruce Sharpe]

If you were using the beta version of 1.2 and the option for Single sequence output, we have had another report of this and are looking into it. Seems to be a bug but we haven’t determined what triggers it yet.

Bruce
Singular Software

[Eva Zahar]

Ah thanks so much Bruce. It’s a splendid software but at times, it doesn’t synch up perfectly. For my project, when the interview’s too long, the clips synched are out of synch. Like a frame or two off. Do keep us updated ya. Thanks!

[Bruce Sharpe]

The sync is off by one or two frames? At the beginning and the end of the clip and all the way through? So you can slip it by one or two frames and it’s perfect? I’d like to see that. It is more likely that the clock in recording devices is not quite accurate and over the length of the interview, it shows up as sync drift.

Bruce
—
Bruce Sharpe
Singular Software Inc.
http://www.singularsoftware.com

[Eva Zahar]

You mean, the master clip itself is out of sync or the recording device on pluraleyes? Or did u mean, the recording device on fcp?

[Bruce Sharpe]

>You mean, the master clip itself is out of sync or the recording device on pluraleyes?
>Or did u mean, the recording device on fcp?

I’m not sure I understand the question. I was trying to distinguish between two possible problems, when you say that long clips are out of sync: (1) the clip is out of sync consistently by a couple of frames over its whole duration, or (2) it is in sync in the middle (for example) but out by a couple of frames at the ends?

The causes would be very different for those two situations.

Bruce
—
Bruce Sharpe
Singular Software Inc.
http://www.singularsoftware.com

[Chuck Purnell]

Although all the articles I have been reading in various magazines and online have been praising Pluraleyes for what it can do, I have found it to be a pain in the neck. It was syncing the wrong stuff up! It was taking video and syncing it with audio that didn’t match. It took some of my footage and through some 10 minutes down the timeline for no stupid reason! I was furious! LOL! I was in constant contact with their customer service and I never really got it to work. Now that I don’t have any pressing projects to work on, I may play around with it some more and try to figure it out again!

Cre8tive Minds Entertainment, LLC

[Richard Van den boogaard]

I had a similar experience, although I had to wait for the beta version of PluralEyes for PPro since I don’t use FCP.

However, even with the beta I found the whole procedure a pain since you had to export an XML from PPro, import in Plural Eyes, let it run and then re-export & re-import. Anyway, it seemed to take forever and I gave up quickly and started staring at those waveforms again to sync them up manually. Whenever you’re stressed with a project that you need lots of audio synced up with, you don’t want to go through such hassle.

Apparently, Adobe has audio synchronisation on their to-do list (according to Jason Levine), so I guess I’ll wait for that.

Unless someone on this forum can convince me otherwise and then I’ll give PluralEyes another go.

Richard van den Boogaard
cameraman / editor / video marketing consultant

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