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Problems with Log and Transfer
Hi, I hope this is an easy fix, I did do some searching all over and haven’t found a solution.
I’m trying to ingest some AVCHD footage (1080i) from a Panasonic HDC-HS700 camcorder (same as the TM700, except it has an internal hard drive), via USB cable to my 8-core MacPro(FCP 7.0.2), specifically to an external USB hard drive.
In the past most of the clips I record are just a few minutes long. I have had occasional issues where I will ingest a bunch of clips, and a few won’t ingest properly, and give me the red stopsign with the ‘!’. Usually quitting Final Cut Pro and reconnecting my camera and then trying again will solve it. Occassionally it has taken a couple tries, but no big deal because the clips are short.
This time I have several long segments to ingest, one about a half hour, the other an hour. It continues to fail on both clips. I am at a loss for ideas as to what settings or issues might be causing this problem, I cannot get it to ingest these clips. I am ingesting to ProRes 4:2:2, and I have unchecked the “remove advanced pulldown and duplicate frames” option that I saw suggested elsewhere with no effect.
Any thoughts or obvious errors I am not aware of?
Regards,
Chris -
11 Replies
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Move the contents off of the sd card and on to a hard drive. You must keep the folder structure exactly. After you move the media to a hard drive, then point the log and transfer window to this new copy.
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I can try to do that, however as I said this is not coming off an SD card, but off the internal 250gb HD of my camcorder, so it would take a while to do that but that sounds like a work-around in anycase.
I have in the interim been able to transfer the long clips by ingesting 5-10minute portions of them individually, and am continuing to do that.
I just don’t really understand what the problem is, and if there is a solution I’m not aware of, or if there were, say, inherent difficulties in ingesting such long clips of content, or in doing it via USB.
Regards,
Chris -
I’d suspect USB which is why I would try and move the footage off.
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Additionally, if this is a new drive OR you’ve only been using it to ingest smaller files, it may be improperly formatted. If that drive is formatted Fat22 this is the source of your problem and will need to be reformatted.
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Thanks for the thought Kevin!
I formatted this for Mac OS Extended (journaled) when I bought it, so pretty sure it shouldn’t be a filesize issue.
I’m tending to think it is a USB or camera issue, not sure if it’s the USB between the camera and the Mac, or between the Mac and the Hard Drive, or a combo.
I have transferred the camera files manually to the HD so next step is to try to import the footage from the hard-drive rather than the camera’s HD, and see if that makes any difference.
Regards,
Chris -
Did you solve your problem, Chris?
I have the same problem. Files up to 6 minutes are fine, longer than that and it gives file error right at the end of the transfer.
I am working of a SD card to an external HD. I have tried copying to the external HD directly and l&t from there, but this also didn’t work.
greetings
Marije -
I have not solved the problem yet.
I tried manually copying the entire folder from the camera to a local hard-drive, then Log and Transferring from that to a USB drive. This eliminated one USB step from the camera to the Mac, but this did not help.
I have since purchased another internal SATA drive, so I may try this again using only internal drives to fully eliminate USB if that is the problem.
What I ended up doing was simply transferring over chunks of footage in 10-minute chunks. I only had one or to failures on those which were readily fixed by re-doing those particular pieces in 5-minute chunks.
I haven’t shot any new footage, so haven’t had a reason to test using the internal drives yet, so hopefully that will work, otherwise I’ll just be doing the 10-minute chunk method.
Regards,
Chris -
Hi Chris,
I created a new post on this topic and got an answer that might help:
a lot of big USB drives are FAT32 formatted. I don’t know (yet) what that means exactly, but when i switched to a smaller, older drive (apparently without the FAT32) the problem was solved.hope your new drive works well.
best regards,
Marije -
I am aware of that, but thank you for thinking to post it. Fat32 has a maximum file size limit of 4GB, so you just can’t transfer long chunks of video to a Fat32 drive (common with windows drives). However, I formatted my external drives as Mac OS drives which have no file size limit, so that should not be the obstacle.
I just recorded another very long show last night, so later today I will be Log& Transferring the footage.
I am going to try eliminating USB altogether. I got a new 2TB internal drive for use as a scratch disc. I am going to transfer the camera file folder onto my internal system drive, and then log & transfer to the internal scratch drive (a WD Caviar Black which performs wonderfully and is much faster obviously than the external USB drives). I’ll report back if that makes any difference. Hopefully it does! 🙂
Regards,
Chris -
Hi Chris,
Please post how it works out on this thread!
Good luck,
best regards,
Marije
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