• Adobe Premiere Pro

  Problems installing Priduction Suite

  Posted by John Matheny on June 24, 2006 at 12:54 pm

  I have just put a new computer (AMD Athlon 64 X2 4800) in my studio and have been attempting to install a new copy of the new Adobe Production Suite. Installation went OK, but when I launched PP2 a got a message that my license had expired.

  I have been on the phone with Adobe but they have yet to resolve the problem. At the moment they are guessing that the Raid 0 configuration is making the software think that I have already installed the software on three other computers. During my first phone call the tech support guy said “This indicates that you have already installed this 3 times.” This just isn’t so. They gave me a couple of patches but they would not work. I’ve been waiting 3 days for their “accelerated” or advanced or something team to come up with a solution

  If anyone has encountered a similar problem, I would love some help here.

  maestro

  John Matheny replied 19 years, 10 months ago 1 Member · 0 Replies
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