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Activity Forums Apple Final Cut Pro Legacy Problems importing Canon C300 files…

  • Problems importing Canon C300 files…

    Posted by Ken Zukin on February 27, 2014 at 7:48 pm

    I’m on FCP 7.0.3 and regularly import Panasonic P2 files.

    I downloaded the Canon plug in to import some C300 files, and those appeared in my Log & Transfer window. I closed that window — planning to import later.

    Now every time I try logging and transferring those files, I receive this message: “unsupported media or invalid directory structure.”

    Help…and thanks…!!!

    Ernie Santella replied 12 years, 2 months ago 3 Members · 9 Replies
  • 9 Replies
  • Shane Ross

    February 27, 2014 at 9:04 pm

    Re-point to the media. Again, just the root level of the card.

    Did you change the name of the card backup?

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Ken Zukin

    February 27, 2014 at 9:33 pm

    I did re-label the root file — but I do that all the time with P2 files…??

    thx.

  • Shane Ross

    February 27, 2014 at 10:06 pm

    Did you add any characters, like !@#$^&*()+”:- ?

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Ken Zukin

    February 27, 2014 at 10:20 pm

    Yeah — I did add a backslash — like: 12/10/13 — would that cause problem??

    (using the date / backslash is my normal workflow with P2 media and zero problems with this)…

    if the backslash is a problem — how best to get around that??

    thanks again for your help — mucho appreciation…!!!

  • Shane Ross

    February 27, 2014 at 10:22 pm

    Yes, backslashes are a problem. Use underscores: 12_10_13

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Ken Zukin

    February 27, 2014 at 11:39 pm

    So, are you saying that if I go back and change the backslash to an undescore on that file — my system will recognize it…??

    thx.

  • Ken Zukin

    February 27, 2014 at 11:47 pm

    I did try that & no success…

  • Shane Ross

    February 27, 2014 at 11:54 pm

    It was a thought…

    So it worked before, but now doesn’t. What did you change that made it not? How about going back to the original name of the backup? Just to see.

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Ernie Santella

    February 28, 2014 at 4:51 am

    Try downloading the Canon plug-in for a newer Mac OSX than you have. I am still running 10.7 with FCP7 and had to use the 10.8 plug-in. That worked for me.

    Ernie Santella
    Santella Productions Inc.
    http://www.santellaproductions.com

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