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Activity Forums VEGAS Pro Problem with audio not rendering

  • Problem with audio not rendering

    Posted by Tony Adnum on October 9, 2023 at 4:12 pm

    I have just purchased a new computer. I am using Movie Studio 16.0 Platinum.

    I am trying to render a project that I previously started before purchasing the computer.

    I suspect it is a problem with the new computer set up.

    The vision (photos/video) renders satisfactorily but not the audio.

    The following window message appears after the vision render completes; “The selected encode format requires the download of an add-on software the first time the format is used. If you wish to proceed, ensure your PC is connected to the internet, then click Yes.

    I have done this and then another window message appears; “Operational error. Installation failed, code: -1. On some systems this problem can be avoided by starting the application with the Windows “Run As Administrator” option then rendering the project again. After the component has downloaded successfully, the application can be closed and restarted normally, without the “Run as Administrator” option”.

    I have tried this (not sure if I have done it correctly) without success.

    You have probably gathered my knowledge is limited.

    Are there any suggestions to help me.

    Thank you

    Tony Adnum


    Hector Vera
    replied 7 months, 3 weeks ago
    2 Members · 1 Reply
  • 1 Reply
  • Hector Vera

    October 10, 2023 at 1:57 am

    Make sure you have installed all the codecs needed in order for the audio to render too, if that does not work, try uninstalling and reinstalling Vegas Pro/Movie Studio to see if it properly installed all the .dll files needed to render correctly, it could be missing .dll files too, happened to me as well. Hope you are able to solve this issue soon! 🙂

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