- September 8, 2011 at 10:25 pm
I am running a MAC Pro G5 with 10.6.8 OS / 2×2.4 GHz Quad-Core Intel Xeon / 24 GB 1066 MHz DDR3 ram.
I have tried opening both apps inside of CS4 and CS5 (I know that CS5 is not supported yet) and as stand alone apps. I get the following error AFTER the prompt that says my Serial AUTHORIZATION CODE has been ACCEPTED.
I AM THE ADMIN. Is this a Snow Leopard Problem? PLEASE HELP — I have deadlines to meet. Do I need to upgrade to version 5?
They are installed correctly. I am a very experienced After Effects and Mac OS user (19+ years)but this has me stumpped. I think it must have something to do with the new OS — these apps both worked fine on my older Mac Pro running 10.5 OS.
Thanks in advance!
- September 8, 2011 at 11:34 pm
Can you tell me which version of ProAnimator or 3D Invigorator you’re running?
Also, you mention that you’re getting “the following error” — what is the error message you’re getting?
- September 9, 2011 at 4:27 pm
This issue is now resolved. Thanks Matt. He was having a permissions issue with the older version of the software. Once he upgraded to version 5.0.7, he is up and running.
- September 9, 2011 at 4:36 pm
YES, and Thanks ED over at ZAXWERKS for the EXCELLENT SUPPORT on this!
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