Problem importing HD files (posted to AE forum as well)

Blackmagic Design

Problem importing HD files (posted to AE forum as well)

Posted by Jaromir Pesr on January 22, 2006 at 11:30 pm

Hello,
after reinstalling whole system (and doing it very carefully – just necessary software) I am no longer able to import HD footage into After Effects (and PPro as well). I tried 1920×1080 uncompressed, Blackmagic 4:2:2 and 4:4:4 files and unfortunately even Tiff or any other sequency of pictures. After Effects just do nothing after import, PPro says that format is not supported. I have never seen this behaviour before. Any SD files and Cineform Aspect HD files are imported OK.
(HD files are not corrupted, they are playing in Mediaplayer OK)
Does anybody experienced anything like that?
Thanks for any advice…

Jaromir Pesr
io post, prague

My config: Dual Xeon, XP sp2, Adobe Video Collection 2.5, Decklink HD Pro 4:4:4 (5.4 drivers), Aspect HD (3.4)

Jaromir Pesr replied 20 years, 3 months ago 3 Members · 7 Replies
7 Replies

Matt Dowling
January 22, 2006 at 11:43 pm

Jaromir,

Try this –

Remove Cineform via add/remove programs
Restart the machine

Then try the imports.

I am not sure if it is still the case but with previous versions of Cineform, no other AVI’s can be loaded other than Cineform AVI clips if Aspect is installed. Basically they take over all 1920 AVI importing.

Hope this helps and let me know what you find.

Cheers,

Regards,

Matt
Blackmagic Design
Jaromir Pesr
January 23, 2006 at 12:44 am

Matt, unfortunately it’s not help…
Jaromir
Matt Dowling
January 23, 2006 at 12:47 am

Ok – uninstall both BMD and Cineform.
Restart
install BMD
restart

Then try the imports (might be worth trying a new project and new media too)

Cheers,

Regards,

Matt
Blackmagic Design
Donatello
January 23, 2006 at 3:24 am

you installed all XP SP2 updates?
Jaromir Pesr
January 23, 2006 at 3:30 am

Probably yes, I let Windows to do it automaticaly. Should it be the case?
Jaromir
Donatello
January 23, 2006 at 6:52 pm

auto update will not install SP2 if you have SP1 – it will just install the updates relates to XP SP1 .. if you do have SP2 then it will install all SP2 updates ..

i have one computer with XP SP1 and it cannot read/open any HD 1920×1080 BM files using AE6.5 or combustion 4 .. move the files to XP SP2 and no problem opening clips …
Jaromir Pesr
January 23, 2006 at 11:59 pm

Problem solved. No BM nor Cineform issue. Just bad (Eastern Europian) characters in filenames. Something left unchecked during XP installation. Never seen before. Anyway, thanks to everyone…
Jaromir

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