proanimator jams when I try to export 3d object

[Edward Wu]

Hi Adeeb,

What is the error message that you are getting?

Also, are you using the latest version of ProAnimator? Our most current version of ProAnimator is version 4.5.1.

If you are not using the latest version of ProAnimator, I would recommend downloading the newest version. Version 4.5.1 contains our latest bug fixes as well as some new features. To download version 4.5.1, please visit our download page below:

https://zaxwerks.com/cgi-bin/download.cgi

Fill out the information, and select ProAnimator (v4.5.1) from the product pulldown menu. You will be sent a download link to your email address.

Best,
Edward

[Adeeb Oberoi]

I have the 4.5.1

The error I am getting just says, INVALID

I tried saving the material swatches to the bin which goes fine but I cant find them in the plugin proanimator material swatches folder???

When I save in invi I do find them.

If I could find them I could easily rebuild the model.

Why don’t they show in my material swatches folder? they do show in the proani bin inside AE.

Regards,

adeeb

[Edward Wu]

Hi Adeeb,

In version 4.5.0 (or newer) of our software, we improved our swatch system so that there is a set of user swatches that gets created when you first run the program. The swatches are located in the following locations:

Windows: “My Documents > Zaxwerks > ProAnimator > Zaxwerks Swatches”

Mac: “Documents > Zaxwerks > ProAnimator > Zaxwerks Swatches”

You should be able to find your ProAnimator swatch inside the Zaxwerks Swatches folder.

As for your exporting error, would you mind taking a screen shot of what you are seeing so I can take a look as well? You can submit the screen shot to ed@zaxwerks.com

Best,
Edward