Pro Animator freezing during Ray Trace render

[Peter Hanmer]

I’m hoping that someone can help with this.

I’m using Pro Animator Standalone version 8.6.0 and have been experiencing freezing during Ray Trace rendering. If I switch to Open GL everything is fine. Of course if I want reflections I have to use ray tracing though.

I’ve downloaded the latest display drivers (Nvideo Ge Force 780 Ti) and also gone through the Zaxwerks help list. I don’t really know what else to try. Has anyone else had this happen to them?

I did see on the Zaxwerks help centre it was suggested to switch off multi thread rendering in the preferences box but I don’t see that option anywhere.

Any help would be appreciated.