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Preview unsupported for this format
Hi!
I´ve used Log and Transfer for quite some time, never having any problems with it.
Today I recevied a disk (and a copy of it for really insurance) from a client with P2 materiale.
When mounting the folders in the Log and Transfer window I can see the thumbnails but the preview area says “preview unsupported for this format” and it will not import. Having searched this forum for answers, I can see several of you have had the same problem.* I have tried renaming the disk to “Lacie” (the original diskname) after reading this tip.
* I have checked that the MXF files exists/works (I have dragged & dropped and audio/video work seperately)
* The contents folder structure seems fine.
* Having done other imports yesterday I cannot believe its the FCP prefs, so I have not trashed them yet.I understand the problem might have occurred during a copying operation from one disk to another. But the files seems fine and to me it seems that there is just a stupid bug that makes the operation unsuccessful. Are there any solutions to this problem other than dragging and dropping the seperate audio&video mxf files into FCP and manualy synching them??
Im running FCP 6.0.6 on a Mac Intel 10.4.11.
All the best, RL
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2 Replies
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Get rid of any weird characters in your file path.
For instance, If your folder that contains your mxf media is named “card#5” get rid of the number sign and fcp should see it.
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Had this problem just now, where I had copied footage straight from camera to hard drive, tried to Log and Transfer from HD, got no preview business. The folder all of the footage was collected in used a “#2”. Once removed, everything was fine.
Cinematographer / Editor
Synn Studios Inc.
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