preview disabled, help

[Bouncing Account needs new email address]

Try looking here:

https://docs.info.apple.com/article.html?artnum=301852

This seems to be the answer to many of these kind of problems.

Worth a shot.

[Roy Schneider]

I tried this already, did not work. Would getting Quicktime pro make a difference.
Roy

[Bouncing Account needs new email address]

[Roy] “Would getting Quicktime pro make a difference.”

That would not affect this function.

Connect another deck or camcorder to the FW instead, and see how that works.