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PreRoll Post Indexing Problem
Hi,
I’m in charge of overlooking our back-up and archiving system at my company, we use HD’s and Tapes to do this.
The tape deck we have is the Tandberg Data 3537-LTO HH FC External Ultrium 6 Tape Drive LTO6 LC Fibre and we use the LTO-6 Ultrium RW MP Data Cartridge (6.25TB*) *Equates to about 2.5TB compressed.
At the moment I’m experiencing some problems with indexing. Once I’ve backed up my files to the tape (Trying to keep each backup below 500GB) it then says
‘Backup has finished, writing backup details to the database’ but it never finishes which causes me to have to force quit Pre-roll post, force eject the tape, restart the computer and format the tape all over again as the files take up storage but doesn’t show up that it’s actually on the tape.Our IT company have said compressing our items before putting them through Pre-Roll may work, but to my understanding that’s what the program is meant to do anyway – Plus this adds another 2 hours onto the archiving process which isn’t ideal. They’ve also said that when it happens I should cancel the backup, u unmount the tape, go to the Retrieve tab, right click on the tape (if it’s there) and choose delete drive then mount the tape, go to the Retrieve tab, right click on it and choose import files. This again is a lengthy process and I don’t want to have to do this every time I need to archive something.
Few points to make clear.
– The files I’m archiving are an array of different file formats.
– This hasn’t happened in the past, only recently.Is there a way to fix this? If not, does anyone know of any alternative tape decks that don’t have this problem?
Thank you in advance,
Molly