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Activity Forums Adobe Premiere Pro Premire CC AVCHD Timecode Media Start is 00:00:00:00

  • Premire CC AVCHD Timecode Media Start is 00:00:00:00

    Posted by Jay Coleman on April 18, 2014 at 8:47 pm

    Hey everybody!

    I’m going to write a little context to set up the problem I’m having if it’s TL;DR just skip down to the end; any help is much appreciated!

    I’m having a very strange problem. So I got some AVCHD footage from a shooter for a client. We get a lot of interview footage so we use a 3rd party transcription service to script from for rough cuts. I edit in Premiere CC on a PC running Windows 7. Both my workstation and our spare edit bay (another PC) were busy but my Art Director’s computer (a Mac) was open so I threw the project drive on there and made my transcription sequences so I could get those outputting while I get back to work on my machine. All of the timecode was displayed properly in Premiere on his Mac. It showed up in the ‘Media Start’ column in the project window, the info window, metadata, etc. So I made those videos and sent them out to get transcribed.

    We have now scripted with timecode notes that match those videos, but when I plug the project drive into my PC all the footage has a Media Start of 00:00:00:00. All of it. Obviously this is going to cause some problems for my edit. It’s not impossible to needle drop, listen to footage, check script, am I close? and keep hunting for the clip but it takes along time when you’re wading through dozens of hours of footage and I’d rather not do that if I can avoid it. I plugged it back into the Mac just to check and all of the timecode is back on there, but again, not my PC.

    So my real problem is that in Premiere CC, on my Windows 7 PC, AVCHD footage does not show timecode. I need it to.

    To prevent some suggestions I’ve already looked into:

  • I transferred ALL the folders from the footage drive I recieved in the mail. The AVCHD folder structure (including the INDEX files) are intact.
  • On top of looking at ‘Media Start’ column in the project window, I checked the metadata and Interpret Footage and they all read all zeros.
  • I could technically write down by hand all of the media start time by clip from the Mac, plug the project drive into my PC, interpret footage, and set the starting TC but I’d really like to avoid that. It’s alot of footage.
  • I don’t know what camera it was shot on because this client does consumer interviews all over the US and they use freelance shooters a lot, so I don’t know who shot it or what equipment they use
  • All of this would be less strange if it also didn’t work on a Mac. I’m at a complete loss and have been mining the interwebs for hours now. Can’t find any solutions. Help me Adobe Forums, you’re my only hope!

Ann Bens replied 10 years, 11 months ago 5 Members · 9 Replies
  • 9 Replies
    • Chris Borjis

      April 18, 2014 at 11:10 pm

      did you import the footage on your pc through the media browser or did
      you right click in the bin area and import it that way?

      might be worth to verify it was done through media browser.

      thinking out loud.

    • Jay Coleman

      April 21, 2014 at 3:26 pm

      Sorry I didn’t cover that in the first post.

      I imported the footage through the Media Browser window in Premiere by navigating to the footage and right-clicking — ‘Import’

    • Tim Kolb

      April 22, 2014 at 10:46 pm

      Did you transfer the media complete with the file hierarchy intact?

      It sounds like the metadata is missing.

      TimK,
      Director, Consultant
      Kolb Productions,

      Adobe Certified Instructor

    • Jay Coleman

      April 24, 2014 at 5:12 pm

      As per my original post I did move all the folders. The Metadata is present and timecode displays properly in a Mac environment. Thanks for the reply though!

    • Tim Kolb

      April 24, 2014 at 5:19 pm

      I might take the backup copy of the footage (that hasn’t been touched by the Mac) and load that on the Windows machine and see if the TC shows up there.

      Something is quirky with the metadata…what exactly it is or what did it is the question…

      TimK,
      Director, Consultant
      Kolb Productions,

      Adobe Certified Instructor

    • Kim Walker

      June 2, 2015 at 4:20 am

      Mr. Coleman,

      Did you ever get the timecode issue figured out? I’m having the same problem. I’m trying to edit AVCHD files shot on a Canon C100 in Premiere Pro CS6. I know it’s been a year, but I thought I might get lucky

      Kim Walker

      K.Walker
      Videographer / Editor

    • Jay Coleman

      June 3, 2015 at 4:18 pm

      Hi Kim,

      that was a while back and I don’t think that we ever did figure out a definitive fix. I’m sure I would have checked Creative CLoud to update any and all software and preformed a restart or two as well as switched to our backup drive for the project. I know that eventually it did start to behave correctly and whether that was the result of simple luck or real trouble shooting is hard to say.

    • Kim Walker

      June 3, 2015 at 6:01 pm

      Thanks Jay. I’m gonna have to figure out a work around myself. 🙁
      I appreciate you taking the time to answer.

      K.Walker
      Videographer / Editor

    • Ann Bens

      June 3, 2015 at 8:30 pm

      In the Preferences under Media there is an option to use Timecode start at 00.00.00.00 or Media Source.

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      Adobe Community Professional

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