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Premiere Pro: Runtime error – Undefined is not an object
We are running Premiere Pro CC 2019 on a imac pro and are essentially unable to use the program because of constant pop-up errors stating
Runtime error – Undefined is not an object
We are not running any scripts, is there a known solution to this other than reinstall?
We have already tried that.
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3 Replies
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Not a Mac user, so cannot speak into that part of it.
If it were me, I’d try rolling back to CC2018. Everything I hear about 2019 is still too buggy for my tastes.
System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2017.1 (as of 8/2017)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from UHD MP4, HD MP4, and HD P2 MXF. -
I recently resolved this at one of my customer’s sites. They had a storage volume named Library. Had to rename the volume and Premiere stopped throwing the error.
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I can report same issue; we’ve a shared drive called LIBRARY that makes Premiere error on a new document. Remove the Libraries panels from all workspaces, and update, then it works fine.
I can reproduce the issue using a USB stick on any Mac by naming it LIBRARY.
It’s also stops the AudioNetwork plugin working effectively. You have to choose a static location for all downloads.
I’ve had a response from Adobe who have acknowledged the bug in 2019 and 2020 and told me it’s in with the engineers to fix in a future release.
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