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Activity Forums Adobe Premiere Pro Premiere Pro keeps crashing. Could it be cause I’m using mixed media files and not conforming?

  • Premiere Pro keeps crashing. Could it be cause I’m using mixed media files and not conforming?

    Posted by Austin Steele on February 3, 2016 at 6:57 pm

    HI there.

    I’m running Premiere Pro 2015 on a 2015 Macbook Pro that hasn’t had a ton of use. I’m using a 2TB G Raid drive.

    PP keeps crashing. It did it on my last project and now this project. Usually things are fine for the first few hours but as the day goes on PP begins to crash almost every 15 minutes.

    I’m am using footage ripped from the internet so a lot of different formats. In FCP I would ProRes everything first but I didn’t do that this time. I thought PP was able to handle different formats on the same timeline.

    Could this be why I keep crashing? Any other ideas?

    Torsten Gruenwald replied 10 years, 2 months ago 5 Members · 6 Replies
  • 6 Replies
  • Jon Doughtie

    February 5, 2016 at 9:34 pm

    Hello Austin, please let us know exactly which release of Premiere Pro you are running. The original release was rather buggy, but there’s a “dot 1” and “dot 2” release out currently.

    System:
    Dell Precision T7600 (x2)
    Win 7 64-bit
    32GB RAM
    Adobe CC 2014 (as of 7/2015)
    256GB SSD system drive
    4 internal media drives RAID 5
    Typically cutting short form from HD MP4 and P2 MXF.

  • Tero Ahlfors

    February 5, 2016 at 9:41 pm

    Try trashing the Premiere preferences.

  • Tim Kolb

    February 7, 2016 at 2:05 am

    Using mixed media in and of itself should not cause crashing…it may cause performance to be less responsive…

    Are there particular clips or groups of clips that you tend to be scrubbing/playing when the thing takes a powder?

    Do you get an error report? Look through it and check if it indicates what thread crashed.

    TimK,
    Director, Consultant
    Video Producer at I-CAR

  • Austin Steele

    February 10, 2016 at 4:47 pm

    Hi thanks.

    I just got Premiere about 2 months ago. Looks like I have the 2015.0.2 release

  • Austin Steele

    February 10, 2016 at 4:56 pm

    I’ve seemed to have fixed the crashing issue now by disabling how often it Autosaves.

    The remaining problem now is when playing back the project. At first no issues. As time goes on when I try to playback the project it wont. The video will freeze but audio will play. I can’t scrub through the video at all. The only remedy is to Force Quite Premiere and start over. This happens quite often almost every 20 minutes or more.

  • Torsten Gruenwald

    February 16, 2016 at 9:10 am

    close in project unused taps in timeline, delete in timeline the unshown sequences or deactived with right mouse click. clear cache, defrag your drives, use GTX display cards,
    in preference settings to boost the system with
    https://greenwoodworx-media.blogspot.de/2012/01/performence-und-stabilitat-adobe.html

    your energy setting in Windows ? work only with high performance !

    good luck

    http://www.greenwoodworx.com
    video-production and media-productions, Berlin

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