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Premiere Pro CS4 crashing
I have been using PPro CS4 on my underpowered Win7 laptop for about a year. I recently set up an XP machine running at 2.8gHz with 4 GB of RAM and an NVIDIA GeForce 5200 graphics card. The OS was recently reinstalled clean (Win XP, SP3) and all non-essential OEM apps have been removed.
I disabled my Norton antivirus while I installed the application (actually the entire Creative Suite) from a USB drive.
I have updated PPro to 4.2.1.
When I launch PPro, it shuts down when I try to open an existing project or create a new one. I get the message, “Sorry, a serious error…” I have uninstalled the entire Suite then run the CS5 cleaning tool, all to no avail.
I am really at my wit’s end here. The application runs fine (if too slowly) on my laptop.
Any ideas?
Joe parsons
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4 Replies
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Do you have any third partys plugins etc? Anti-Virus, what other software is on your computer?
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I have Norton Security Suite installed, but disabled when I installed the suite, and disabled when I try to run PPro. Other than that, nothing.
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Try changing the NVIDIA display card driver version…
There happens to be one version of the drivers for the Mobile Quadro cards that simply will not allow PPro CS4 to open a sequuence of any kind. I changed my installed Quadro driver version and that seemed to take care of it.
TimK,
Director, Consultant
Kolb Productions, -
I have just reformatted the drive and reinstalled the OS with no Norton Antivirus. I am updating the NVIDIA driver to see if that does the trick. Wish I’d thought of that before reinstalling the OS!
I’ll let you know if the updated driver does the trick, but now with multiple changes, I won’t be completely sure, assuming it starts working properly.
Many thanks for the suggestion!
Joe Parsons
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