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  • Premiere Pro CS3 Shuts Down PC

    Posted by Mike Myers on September 7, 2008 at 12:02 am

    This problem has been ongoing for months. I render out a project and my computer will simply shut down. Some times it is after 15 seconds, sometimes an hour. I have re-installed premiere, gotten premiere updates. I have also bought a new HDD and installed a clean copy of windows with production premium cs3. I have a quadcore phenom 9600, 6gb memory, windows vista ultimate 64 bit, geforce 9600, and a decent HDD at 7600rpm. I bought a nice power supply and cpu cooler thinking it may be not enough wattage or overheating. Nothing has even closely resolved the issue. The footage i am using is mpeg. Maybe that is the problem? I use a JVC HD-GZ7 camera that records into .tod files and bundled software converts it to mpeg. Anyone with any insight would be greatly appreciated. It takes me about 10 shutdowns to get one project rendered!!

    Roger Damunt replied 17 years, 6 months ago 9 Members · 18 Replies
  • 18 Replies
  • Lloyd Coleman

    September 7, 2008 at 12:21 am

    My first guess would be that your cpu is overheating when the extra load of rendering is placed on it. I know you said you installed a cooler, but it still may be overheating for several reasons.

    It is very easy to check the temp and then you will know if heat is the problem or not. My motherboard came with a utility that monitors the cpu temp among other things. If you don’t have monitoring software I think it is easy and cheap to find it on the web.

  • Mike Myers

    September 7, 2008 at 12:26 am

    Yeah I have a cpu temp monitor. It is not even going above 60celcius. I also checked my motherboard settings to make sure the auto-shutdown temp isn’t too low. It is set at 80celcius.

  • Mike Myers

    September 7, 2008 at 12:30 am

    I have made sure my project settings and field order is the same as my footage. I use a lot of generated footage from after effects too. But I cannot even render out the mpeg’s by themselves without a crash

  • Harm Millaard

    September 7, 2008 at 9:47 am

    Cooling is your problem. Properly cooled your CPU temperature should not be higher than 50-55 degrees C under load and around 30 degrees idle. 80 is far too high.

    Harm Millaard

  • Tim Kolb

    September 7, 2008 at 1:03 pm

    He said he raised the auto shutdown to 80 C, he said actual temp isn’t going above 60 C…

    I’d like to know more about the system itself…what is a “phenom”? Is this a gamer machine? What is the processor?

    Also…what exactly is your conversion workflow? MPEG is not all the same and once you move to editing, there are certain types of MPEG that are handled better than others.

    I know this camera should work if you use the camera to feed the footage via FireWire and capture as HDV…using MPEG Streamclip to convert does present some options though…

    …not all of them necessarily good ones for editing.

    TimK,
    Director, Consultant
    Kolb Productions,

    CPO, Digieffects

  • Eddie Lotter

    September 7, 2008 at 3:55 pm
  • Mike Myers

    September 7, 2008 at 8:01 pm

    The Phenom is an AMD quadcore processor. I built the pc myself…the only thing i do on it is run production premium. What do you mean by “Also…what exactly is your conversion workflow? MPEG is not all the same and once you move to editing, there are certain types of MPEG that are handled better than others.” The properties of the file in premiere says:

    File Path: C:\MyWorks\0831-1.mpg
    Type: MPEG Movie
    File Size: 2.6 GB
    Image Size: 1440 x 1080
    Pixel Depth: 1440
    Frame Rate: 29.97
    Source Audio Format: 48000 Hz – compressed – Stereo
    Project Audio Format: 48000 Hz – 32 bit floating point – Stereo
    Total Duration: 00;19;11;04
    Average Data Rate: 2.3 MB / second
    Pixel Aspect Ratio: 1.333

    I have a project with HDV 1080i60 preset with the exception of changing the fields to lower. I have tried upper too and no luck. I almost think it is cooling too but this cooler i bought dropped it nearly 20c from the manufacturer’s cpu cooler shipped with the cpu. Thanks for the help.

  • Mike Myers

    September 7, 2008 at 8:09 pm

    I am using speedfan and the cpu is 35c idle. it never goes above 60 under load. I have tried keeping the case open and a fan blowing on it to help too…still shuts down.

  • Tim Kolb

    September 7, 2008 at 9:24 pm

    Oh yes…Phenom…I’m old and doddering and still call them “Barcelona”

    If you built the system yourself, I would be interested in what you have in there for an audio card, and if it’s on the approved list from Adobe…also, check on your NVIDIA video drivers…make sure they’re a version approved by Adobe. usually, the latest NVIDIA display card drivers available are rarely approved by adobe.

    As far as the MPEG files go…do you have any other runnability issues with these files? Any trouble scrubbing the timeline? MPEG2 files shouldn’t be much of an issue, but the 19 Megabit data rate you’re referring to isn’t HDV compatible at 1080…it’s closer to an AVC data rate, or the lowest available XDcam data rate…starting with a customized HDV project setting makes me wonder if you may have a project setting expecting a constant data rate and I wonder if your clips are variable data rate?

    Just trying to think through the possibilities…

    TimK,
    Director, Consultant
    Kolb Productions,

    CPO, Digieffects

  • Mike Myers

    September 8, 2008 at 4:24 pm

    Thanks for the brainstorming. The audio settings were indeed not right. My camera has 3 modes of recording: “FHD” 1920x1080i with VBR, SP mode is 1440x1080i with CBR and finally 1440CBR is obviously 1440x1080i with CBR. I use the SP with VBR. Do you recommend the 1440 with CBR? What is the advantage of VBR or CBR?

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