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  • Premiere Pro CS3 on Mac has major lag

    Posted by Jes Webb on September 14, 2007 at 7:25 pm

    I am a seasoned Premiere Pro/RTXtreme100/PC user. I recently took the plunge and bought a Mac. A pretty darn expensive one.

    Adobe offered me the CS3 upgrade to the Mac for $1200 so it seemed like a good deal, and my learning curve would be small.

    I ordered my software, downloaded the trial version (3.0.0) (374) and started to use it, but right away I am having problems.

    When the file is playing the audio is not aligned properly, and after 5-10 seconds the audio seems to disappear altogether. Also there is major lag when manipulating my MOV files. As I scan through them in the preview window and timeline they appear to lock up or the audio cuts out. I hit play or space bar after being rough with them (moving through them quickly) and they begin to freeze. half a minute later I can move them again and play them. Sometimes the timecode moves but the picture is frozen with no sound.

    I took the box back to the reseller. The first thing he did was reinstall the trial version, and get an upgrade to Quicktime. Then he couldn’t replicate my problem. Neither could I so I took the unit back to my studio. But the problems are still there. No change.

    I didn’t bring anything that plugs into the mac. No keyboard, mouse, moniters, etc. He was using a low resolution 4×3 monitor and I am using dual 24″ HD monitors. I did try lowering my reslution but the screens look crummy and the problem was still there.

    Is anybody familiar with my problem? I cannot work on my projects at all. I am back to the PC.

    Jes Webb replied 18 years, 8 months ago 4 Members · 8 Replies
  • 8 Replies
  • Mike Chapman

    September 15, 2007 at 4:46 pm

    It’s no different on the PC side, nor has it gotten appreciably better between Premiere 2 and 3. The most annoying lag for me is that when I hit the spacebar to stop playback of a clip, the blue bar stops about half a second beyond where I want to stop – a confounded nuisance for marking ins and outs of clips. And this on a 3.06 GHZ machine with a standard keyboard.

    I, too, have had major lag issues with Quicktime. It takes many, many seconds to import a clip, and then it takes more time still before it will play back reliably.

    I have to say that of all the apps in the Production Studio bundle, the editor is very much the weakest link. It’s apparent that no one at Adobe ever spent a day in a real edit suite, with impatient clients and/or tight deadlines. If we had either of those where I work, we’d be in serious trouble.

  • Vince Becquiot

    September 16, 2007 at 2:42 am

    Mike,

    Although I know nothing about the Mac version, I can tell you that none of this is happening here. (Core 2 duo) which is really the minimum that should be used for a reliable CS3.

    I get no lag whatsoever unless I work with non supported formats.

    Premiere doesn’t really fully support Quicktime, just as FCP doesn’t really support AVIs, nothing new here.

    Cheers,

    Vince

  • Jes Webb

    September 17, 2007 at 3:52 pm

    The Premiere Pro 1.5 version on my PC responds very quickly. We had some lag issues early on but they were solved in short order. The Matrox RT100 kept my machine quick enough to use the box for going on 6 years now. My biggest complaint was merely that big projects were buggy and crashed when used in conjunction with the Matrox card. When I was doing complicated work I turned off my hardware card and that solved most issues.

    The lag I am experienced really should be more of a crash, or lock up. There is absolutely no way to get any work done with this problem. And I can only in part accept the opinion that Premiere is doing this because it doesn’t fully support Quicktime. That is the only fomat that the trial even came loaded with. If that was the case I think I would see more complaints here.

    Incidently, I doubt this has anything to do with my new machine. At least it’s low on my suspect list. I have a dual core Mac Pro 3.0, 8 mg of video ram, and Raid level5. I think it’s more to do with a software issue. The trial version is suspect but it is over a gig in size and accepts serial numbers after purchase so you would think it is actually the same software.

    I don’t know. I am trying to get a hold of Adobe.

  • Vince Becquiot

    September 17, 2007 at 3:56 pm

    Unfortunately, Premiere for the Mac is so new that we really haven’t seen any feedback from users in here. You may want to post on the Adobe Premiere Mac Forum on the Adobe site as well.

    Vince

  • Jes Webb

    September 17, 2007 at 5:20 pm

    Yeah I did. I asked if anybody knew if the purchased version was more stable than the trial version. I have one reply. It went something like this…..

    NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO!

    Buy FCP or Avid Express.

  • Vince Becquiot

    September 17, 2007 at 5:24 pm

    There you go 😉

    Vince

  • Thud

    September 17, 2007 at 5:40 pm

    i have been using cs3 master collection for the mac for sometime now. i have not had any problems with it

  • Jes Webb

    September 17, 2007 at 11:20 pm

    Too Late. I ordered FCP.

    For me to order a full CS3 upgrade I am being told is 3-5 business days. But I have been on the PC for years and they won’t cross platform upgrade in one step. So after I get the PC version I have to order it again for the Mac, destroy the originals they sent, and wait another 3-5 days. I am already a week behind thanks to these problems.

    It bums me out though. I don’t work in Hollywood and don’t care to. I don’t care if people are impressed that I have FCP or not. Certainly my clients don’t care. Premiere was pretty good on the PC in my opinion. It got me into the DV market at a price I could afford.

    I suppose there is a reason FCP has the reputation it has. We are about to find out. I will have to wait for After Effects for a year or so. I am now over budget.

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